Full Time Supervisor

• Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales and profit
• Support the management team managing all personnel, product & merchandising functions, business processes and results for the store
• Participate in weekly management meetings and other staff meetings
• Clearly communicate to staff all marketing and sales promotions
• Driving shop floor sales and exceeding store targets through motivating the team
• Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner
• Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance
• Achieve company standards/goals for personal sales results
• Perform manager-on-duty functions, manage store opening/closing functions and the sales floor
• Focus staff on the importance of quality relationships with internal & external customers
• Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service
• Ensure “door to floor” best practices with visual merchandising directives for sales floor and back room are being executed
• Work with the management team to build a talent pool for key positions, including possible successors

• Previous track record of supervisory or specialist roles within a premium or luxury brand
• Previous people management experience with the ability to resolve conflict and unproductive disagreements
• Effective communicator with the ability to build relationships with ease
• Team player who recognises and celebrates the contributions and achievements of others
• Confident in giving feedback that promotes positive behavioral change
• Work well with change, being able to quickly adapt and work with pace
• Energetic and authentic showing a clear presence on the shop floor
• Approach all issues with a ‘can do’ approach and act with initiative to find in store solutions

Competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work