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Full-time Sales Lead

Canada, Edmonton 18.90 CAD / Hour · Job Posted April 11, 2026
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Job Description

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Job Responsibility

  • Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par
  • Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely
  • Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans
  • Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation
  • Compliance: Maintain safety standards, act as a policy and procedure role model

Requirements

  • At least 2 years retail leadership experience, preferably in fashion and/or accessories
  • Intermediate computer skills with working knowledge of MS Office
  • At least 4 years of customer service experience
  • Experience working with POS systems
  • Availability to work opening and closing shifts
  • flexible hours including weekends and holidays
  • Strong communication skills (verbal & written), including strong relationship building skills
  • Must be a self-starter who works well independently and in team environments
  • Ability to communicate in a clear concise and understandable manner
  • Effective leadership skills to mentor and motivate retail team
  • Results oriented with a high level of energy and enthusiasm

What we offer

  • Health benefits, including dental and vision coverage
  • RRSP contributions with company match
  • Company discount
  • Life insurance
  • Monthly performance bonus

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