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The QSR Co-ordinator will assist in managing a comprehensive integrated risk management program through promoting a culture of safety throughout the organization (clinical and non-clinical). The QSR Co-ordinator independently supports the identification, assessment, mitigation, and monitoring of clinical, operational, financial, legal and reputational risks across the corporation. This will involve gathering and analyzing patient safety and risk data for patterns and trends in delivery of care and services, organizational day to day operations to identify gaps, risks, and areas for improvement. Working collaboratively with leadership, staff, legal counsel, and external partners the Co-ordinator contributes to organizational resilience, regulatory compliance and the delivery of safe, high quality patient care while upholding privacy and confidentiality obligations under applicable legislation.
Job Responsibility
Assist in managing a comprehensive integrated risk management program through promoting a culture of safety throughout the organization (clinical and non-clinical).
Independently supports the identification, assessment, mitigation, and monitoring of clinical, operational, financial, legal and reputational risks across the corporation.
Gathering and analyzing patient safety and risk data for patterns and trends in delivery of care and services, organizational day to day operations to identify gaps, risks, and areas for improvement.
Working collaboratively with leadership, staff, legal counsel, and external partners the Co-ordinator contributes to organizational resilience, regulatory compliance and the delivery of safe, high quality patient care while upholding privacy and confidentiality obligations under applicable legislation.
Requirements
Registered Nurse with current Certificate of Competence from the College of Nurses of Ontario.
Baccalaureate Degree in Nursing.
Minimum of 3-5 years hands on clinical experience with ability to understand and navigate the patient care process.
Patient Safety / Risk Certification preferred. Incumbent required to enroll within 6 months of hire.
Demonstrated knowledge in the following areas quality/process improvement, risk management, patient safety, just culture and project management preferred.
Well developed critical thinking and decision-making skills carrying out activities in an ethical manner per RHC Ethical Framework.
Strong interpersonal and communication skills
required to effectively communicate and collaborate with management, committees, unions, workers, and outside agencies. Recognized for ability to demonstrate extreme discretion and diplomacy when handling confidential matters and materials.
Strong relationship building, facilitation, leadership and negotiation skills.
Ability to review and analyze data and ability to generate metrics as well as written and verbal reports.
Demonstrated self starter with the ability to work in a complex fast paced and variable work environment, requiring flexibility and potential extended and/or varied work hours.
Exceptional organizational and time management skills with the proven ability to prioritize and manage competing demands and manage and accurately organize time sensitive documentation.
High degree of knowledge of relevant legislation, regulations, and jurisprudence in information management, health and safety and employment, and long-term care, including, but not limited to the Excellent Care for All Act (ECFAA), Quality of Care Protection Act (QCIPA), Personal Health Information Protection Act (PHIPA), Occupational Health and Safety Act (OSHA), Ontario Human Rights Code, Health Care Consent Act, Workplace Safety Insurance Act (WSIA), and Accessibility for Ontarians with disabilities Act (AODA), and Fixing Long Term Care Act.
Advance computer skills proficient using Microsoft Word, Excel, Power Point, Outlook and Presentation applications.
Proficiency using risk management software, and human resources information systems an asset.
Demonstrated satisfactory work performance and attendance history