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At High Hotels, hospitality isn’t just what we do, it’s who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey. It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences—for employees and guests alike—aren’t just expected, they’re the standard. Are you ready To Spread Joy Through Hospitality? As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, and assisting guests during arrivals and departure. You will also be responsible for operating the switchboard and handling departmental accounting and financial transactions as they relate to this position. This position will be located at our select service Hilton property in the Lehigh Valley area. We are seeking Full-Time Guest Services Representatives with the availability to work (5 days a week) 3:00PM-11:00PM with flexibility to work 7:00am- 3:00pm on varying days, including weekends & holidays. Starting Rate: $15.72/hr. Potential for increase is based on experience.
Job Responsibility
Taking, modifying, and canceling guest reservations
Communicating hotel facilities and services to guests
Providing information on the local area and points of interest
Assisting guests with arrivals and departures
Answering the front desk phone
Cash handling
Requirements
High school diploma or general equivalent (GED) preferred