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Willowbridge Community Services is a not-for-profit organization offering developmental services and counselling across Hamilton, Brantford, Niagara, and Haldimand Norfolk. We believe that everyone deserves relationship, community, and celebration. At Willowbridge Community Services we believe that counselling can make a difference when people encounter situations that are hard to face alone. Willowbridge provides confidential counselling and psychotherapy to individuals, couples, and families to explore the strengths and resources they can use to overcome challenges. Our counsellors focus on improving relationships, wellbeing, and healing from trauma. We teach skills for managing difficult situations, making healthy decisions, and reaching goals. We listen to clients’ unique experiences and offer a safe, non-judgmental space where they can move towards building a more positive future. Our counsellors must be comfortable and committed to supporting clients with intellectual and developmental disabilities, ensuring that all individuals receive the compassionate care they deserve.
Job Responsibility:
Provide individual, couple, family and group counselling using strength-based and family-centred practices for all Willowbridge clients
Use measurement based care in collaboration with clients to measure progress and track recovery rates
Provide counselling services to women and children affected by domestic violence, including safety planning, advocacy and, as appropriate, referrals to other community services and resources
Work in collaboration with other community agencies and other program teams for individual case management and referrals
Provide rapid access counselling services to participants of the Ontario Works program including seamless coordination of services, case conferencing and collaboration across services to ensure a continuum of care approach
Provide counselling to individuals with intellectual and developmental disabilities (IDD)
Provide educational workshops and facilitate group work as required
Maintain and complete necessary paperwork, including case notes, reports and statistics, in accordance with agency timelines and documentation requirements
Actively participate in supervisions, team and all staff meetings, agency outreach activities and other projects as assigned
Assume responsibility for professional development through reading, participation in internal training and supervision, and attendance at professional conferences and workshops
Ensure that conduct is in accordance with the Code of Ethics and Standards of Practice of the governing body of their profession, and that all applicable legislation is adhered to
Comply with the policies of Willowbridge including those pertaining to the confidentiality of client information
Represent the agency in a positive manner with clients, colleagues and the community at large
Attend supervision meetings with the Manager for the purpose of client case review and case management, review of work expectations and performance evaluation
Requirements:
Master of Social Work Degree (or equivalent) and Registration with the appropriate professional
Experience providing individual, couple and/or family therapy, using strength-based, narrative counselling approaches
Working from an anti-oppressive, trauma and attachment informed lens
Experience and a passion for providing counseling to individuals with intellectual and developmental disabilities (IDD)
Ability to lead discussions, conceptualize and communicate effectively
Experience in providing short-term, single session therapeutic
Strong assessment and liaison skills, effective problem solving and conflict management skills
Ability to manage multiple demands in a manner that facilitates
Proficient competency with Microsoft Office and Client Database
Ability to offer at least one evening till 7:30pm and up to 2 days in office if requested
Excellent communication and interpersonal
Nice to have:
Special training or experience in group education and program design is an asset
What we offer:
4-day workweek and work 32 work hours a week with no salary reductions
Generous vacation package starting at 18 paid days per fiscal year (approx. 4.5 weeks), all statutory holidays, and additional paid days for a week-long holiday office closure
Accrue 1.4 cumulative sick-days per month that build into a sick-day accrual bank
Comprehensive health and dental plan including a $1000 health care spending account and a matching RRSP program
Flexible work hours to support work–life balance
Funded professional development, training, and certification opportunities as available
A management team that advocates for the wellbeing of staff, clients, and the community
Opportunity to be a change-maker in a positive, collaborative workplace that values leadership, innovation, and creativity