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Full Time Counsellor

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Willowbridge Community Services

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Location:
Canada

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Contract Type:
Not provided

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Salary:

71787.00 - 83800.00 CAD / Year

Job Description:

Willowbridge Community Services is a not-for-profit organization offering developmental services and counselling across Hamilton, Brantford, Niagara, and Haldimand Norfolk. We believe that everyone deserves relationship, community, and celebration. At Willowbridge Community Services we believe that counselling can make a difference when people encounter situations that are hard to face alone. Willowbridge provides confidential counselling and psychotherapy to individuals, couples, and families to explore the strengths and resources they can use to overcome challenges. Our counsellors focus on improving relationships, wellbeing, and healing from trauma. We teach skills for managing difficult situations, making healthy decisions, and reaching goals. We listen to clients’ unique experiences and offer a safe, non-judgmental space where they can move towards building a more positive future. Our counsellors must be comfortable and committed to supporting clients with intellectual and developmental disabilities, ensuring that all individuals receive the compassionate care they deserve.

Job Responsibility:

  • Provide individual, couple, family and group counselling using strength-based and family-centred practices for all Willowbridge clients
  • Use measurement based care in collaboration with clients to measure progress and track recovery rates
  • Provide counselling services to women and children affected by domestic violence, including safety planning, advocacy and, as appropriate, referrals to other community services and resources
  • Work in collaboration with other community agencies and other program teams for individual case management and referrals
  • Provide rapid access counselling services to participants of the Ontario Works program including seamless coordination of services, case conferencing and collaboration across services to ensure a continuum of care approach
  • Provide counselling to individuals with intellectual and developmental disabilities (IDD)
  • Provide educational workshops and facilitate group work as required
  • Maintain and complete necessary paperwork, including case notes, reports and statistics, in accordance with agency timelines and documentation requirements
  • Actively participate in supervisions, team and all staff meetings, agency outreach activities and other projects as assigned
  • Assume responsibility for professional development through reading, participation in internal training and supervision, and attendance at professional conferences and workshops
  • Ensure that conduct is in accordance with the Code of Ethics and Standards of Practice of the governing body of their profession, and that all applicable legislation is adhered to
  • Comply with the policies of Willowbridge including those pertaining to the confidentiality of client information
  • Represent the agency in a positive manner with clients, colleagues and the community at large
  • Attend supervision meetings with the Manager for the purpose of client case review and case management, review of work expectations and performance evaluation

Requirements:

  • Master of Social Work Degree (or equivalent) and Registration with the appropriate professional
  • Experience providing individual, couple and/or family therapy, using strength-based, narrative counselling approaches
  • Working from an anti-oppressive, trauma and attachment informed lens
  • Experience and a passion for providing counseling to individuals with intellectual and developmental disabilities (IDD)
  • Ability to lead discussions, conceptualize and communicate effectively
  • Experience in providing short-term, single session therapeutic
  • Strong assessment and liaison skills, effective problem solving and conflict management skills
  • Ability to manage multiple demands in a manner that facilitates
  • Proficient competency with Microsoft Office and Client Database
  • Ability to offer at least one evening till 7:30pm and up to 2 days in office if requested
  • Excellent communication and interpersonal

Nice to have:

Special training or experience in group education and program design is an asset

What we offer:
  • 4-day workweek and work 32 work hours a week with no salary reductions
  • Generous vacation package starting at 18 paid days per fiscal year (approx. 4.5 weeks), all statutory holidays, and additional paid days for a week-long holiday office closure
  • Accrue 1.4 cumulative sick-days per month that build into a sick-day accrual bank
  • Comprehensive health and dental plan including a $1000 health care spending account and a matching RRSP program
  • Flexible work hours to support work–life balance
  • Funded professional development, training, and certification opportunities as available
  • A management team that advocates for the wellbeing of staff, clients, and the community
  • Opportunity to be a change-maker in a positive, collaborative workplace that values leadership, innovation, and creativity

Additional Information:

Job Posted:
April 05, 2026

Expiration:
April 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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