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Capital One Logo Capital One · Banking

Full Time Branch Ambassador Central Suffolk Area

United States, Lake Grove, New York | Bohemia, New York | Ronkonkoma, New York Employment contract 51542.00 - 54600.00 USD / Year · Job Posted June 16, 2026
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Job Description

Full Time Branch Ambassador, Central Suffolk Area. Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador, you are the heartbeat of our space. You don't just 'process transactions'—you embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human-centric experience.

Job Responsibility

  • Execute high-volume cash transactions with 100% accuracy
  • Maintain a compliance-first mindset ensuring security and regulatory standards are met
  • Educate clients on mobile banking and digital tools
  • Identify customer needs and pair them with digital tools or banking solutions
  • Greet customers and provide a warm, community-focused experience

Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales, or Customer Service experience
  • At least 6 months of cash handling experience

Nice to have

  • Associate’s degree
  • 2+ years of Retail or Customer-facing experience
  • Proficient in G-Suite
  • Strong written and oral communication skills

What we offer

  • Medical, Dental, Vision and Prescriptions coverage
  • Flexible Spending Accounts
  • Life and Disability Insurance
  • Paid Time Off
  • Education Assistance
  • Matching 401(k) contribution up to 7.5%
  • Paid Parental Leave
  • Mental Health support
  • Back-up Child or Elder Care
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