CrawlJobs Logo

Full Stack Engineer - Customer Experience

eightsleep.com Logo

Eight Sleep

Location Icon

Location:
United States , San Francisco, CA or New York, NY

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a Full Stack Engineer to be the technical backbone of our Customer Experience (CX) transformation. You will build tools, integrations, and monitoring systems that enable our AI agents and human support team to resolve customer issues faster and more effectively. This is a unique opportunity to work at the intersection of AI, customer experience, and software engineering - building solutions that directly impact hundreds of thousands of customers.

Job Responsibility:

  • Create the integrations, AI tools, and MCP servers that give our AI agents secure, scope access to the tools needed to ensure customers have a world class experience
  • Own the design and development of AI systems and tools that find and fix issues for customers
  • Develop monitoring systems and dashboards to track AI performance and surface insights about customer issues
  • Identify automation opportunities across the support team's troubleshooting flows
  • Collaborate with Software, Hardware, ML, and Operations teams to reduce the time to root cause and resolve issues, as well as prevent issues from happening again

Requirements:

  • 5+ years of full stack engineering experience (Python, TypeScript/JavaScript, SQL)
  • Strong ability to work independently and unblock yourself
  • Experience building tools, integrations, or automation systems
  • Strong Product and UX sense
  • Ability to leverage and orchestrate AI coding assistants effectively
  • Strong debugging skills and the ability to dive deep into complex technical issues
  • Excellent communication skills to work across engineering, product, operations, and CX teams
  • Comfort with ambiguity and the ability to define structure in a fast-moving environment

Nice to have:

  • Experience with customer support, SRE, or building chatbots
  • Experience writing and implementing post mortems (or COEs)
  • You’re excited about the health and fitness technology space
  • You have the desire to make an outsized impact as part of a rapidly growing, dynamic team
  • You are willing to roll up your sleeves and use whatever language or framework will best help you get the job done
  • You love thinking about things from the customer’s perspective
  • You have side projects outside of work that you’re excited to tell us about
What we offer:
  • Equity participation to every full-time team member
  • Periodic equity refreshments based on performance
  • Every Eight Sleep employee receives a Pod of their own

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Icon
Eight Sleep - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Full Stack Engineer - Customer Experience

Senior Full Stack Software Engineer

We're looking for a Senior Full Stack Software Engineer to join our team, passio...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of industry experience working as a Full Stack Engineer.
  • Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).
  • Specialization in Javascript (ES6), HTML5, CSS.
  • Experience with modern Javascript frameworks (React Preferred).
  • Familiarity with server-side software development in software design, object-oriented programming (preferred experience with Java, NodeJs).
  • Experience with modern testing frameworks (e.g., Jest, Cypress, Mocha, Chai).
  • Familiarity with A/B testing.
  • Good understanding of front-end architecture and data-driven development.
  • Experience building and integrating REST APIs and GraphQL.
  • Experience with SQL and basic data and numerical analysis.
Job Responsibility
Job Responsibility
  • Guide the technical direction and implementation of large-scale product features.
  • Evaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solution.
  • Collaborate with product, design and engineering to influence product strategy and direction.
  • Ship well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mind.
  • React to how our product is used in the wild, and help to fix bugs and production issues as they occur.
  • Contribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mind.
  • Mentor and level up the skills of your teammates by sharing your expertise.
What we offer
What we offer
  • Health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Principal Full Stack Cybersecurity Engineer

The Principal Full Stack Cybersecurity Engineer will work with software engineer...
Location
Location
United States , Bellevue
Salary
Salary:
129400.00 - 233400.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Computer Science or Engineering
  • 7-10 years’ experience in full stack development experience including front end and back end
  • 7-10 years designing database schemas, writing SQL
  • 3+ years DevOps experience with infrastructure as code
  • 4-7 years using cloud services from AWS, Azure or GCP
  • 7-10 years technical engineering experience
  • 1+ years coaching and mentoring team members
  • Expected to be able to setup a completely new full stack environment from scratch including build steps and backend infrastructure
  • Deep knowledge of at least one structured and one scripting language
  • Understands web protocols, how full stack applications operate and data flows
Job Responsibility
Job Responsibility
  • Design new infrastructure and monitor existing systems to ensure security compliance
  • Work with engineers to develop full-stack SW solutions with a focus on security
  • Advise engineering teams on security, compliance, and risk assessments
  • Interface with groups including Cybersecurity, application support, engineering ops, privacy
  • Perform security analysis of existing and new technologies and form recommendations on their use
  • Propose and implement improvements to enhance existing systems and processes
  • Lead the identification of security needs & recommends plans/resolutions
  • Implement, test, and monitor information security improvements
  • Leads information security reviews of Engineering projects and proposals
  • Executes security projects driven by groups both internal and external to Engineering teams
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Software Engineer, Full-Stack

We’re seeking a Full-Stack Software Engineer to play a highly impactful role in ...
Location
Location
United States , San Mateo
Salary
Salary:
Not provided
fireworks.ai Logo
Fireworks AI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 - 7 years of software engineering experience
  • Deeply understand how a product fits into the business landscape
  • Proficiency in TypeScript and Python
  • Be a customer obsessed engineer who loves talking to users and getting feedback
  • Strong ability to make design decisions and craft great experiences
  • Willing to think outside of the box and build a product from scratch for users to serve new needs and use cases
  • Understanding of responsive design, component-based architecture, and UX fundamentals
  • Strong communication and collaboration skills
Job Responsibility
Job Responsibility
  • Contribute to the Fireworks Platform (developer-facing web app, serverless and on-demand inference, Python SDK) alongside other team members
  • Design and implement full stack technical features to address business problems
  • Ship features that users care about, iterate rapidly and ideate constantly
  • Rapidly prototype and experiment with a data driven focus
  • Own feature development from backend APIs to frontend user interfaces
  • Directly engage with users through various channels (Discord, meetups, etc.) and convert their needs into shipped features
  • Be able to explain why a feature matters to customers as well as its importance in the competitive landscape
  • Be a user of the inference platform to have a deep sense of what’s working and what’s not working in the product
What we offer
What we offer
  • Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure
  • Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally
  • Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results
  • Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation
  • Fulltime
Read More
Arrow Right

Senior Full-Stack JavaScript Engineer

We are looking for passionate people who enjoy working in a team-oriented enviro...
Location
Location
United States
Salary
Salary:
Not provided
sitepen.com Logo
SitePen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior full stack engineer with at least 10 years of full-time experience
  • Very experienced in delivering Enterprise Software (SaaS, IaaS, etc.)
  • Effective communicator with Product and Business teams
  • Able to provide examples of scalable, performant code
  • Confident in preferred architectures and tools
  • Committed to code quality, ownership & accountability
  • Passionate about the web platform
  • Interested in learning new technologies, standards, and techniques
  • Self-disciplined, able to work and communicate effectively in a fully remote environment
  • Able to lead and delegate when needed
Job Responsibility
Job Responsibility
  • Write new web applications for our customers
  • Provide upgrades and fixes to our customers' existing apps
  • Provide technical assistance and support for our customers' development teams
  • Participate in coaching, training, and leveling up other developers
  • Contribute patches and enhancements to many open source projects
  • Enjoy a refreshing work-life balance
  • Fulltime
Read More
Arrow Right

Senior Full Stack Engineer - Platform Enablement

We're looking for a Senior Full Stack Engineer to join our growing Platform Enab...
Location
Location
United States , New York; Atlanta
Salary
Salary:
140000.00 - 200000.00 USD / Year
soundcloud.com Logo
SoundCloud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of professional experience in full stack web development, with a strong emphasis on backend systems
  • Strong proficiency in one or more backend languages (e.g., Node.js, Python, Go)
  • Proven experience designing and building GraphQL APIs and/or RESTful APIs
  • Proven experience with frontend frameworks such as React, Next.js, or Vue.js
  • Experience deploying and managing services in cloud environments, preferably GCP, AWS, Terraform
  • Experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, DynamoDB, MongoDB)
  • Exposure to analytics and data visualization tools (e.g., Looker, Tableau, or custom dashboards)
  • Excellent communication skills and a collaborative mindset
Job Responsibility
Job Responsibility
  • Work cross-functionally with product managers, data engineers, and designers to translate business needs into scalable technical solutions
  • Design, build, and maintain backend services, APIs, and data integrations to support core company initiatives across device platforms
  • Collaborate with the other SoundCloud engineers to integrate core initiatives into various code bases
  • Ensure the frontend experience is responsive, performant, and consistent with design standards
  • Contribute to architecture decisions around data models, caching, messaging queues, and service communication patterns
  • Participate in design and code reviews, ensuring engineering excellence and maintainability
  • Troubleshoot production issues and drive continuous improvement in reliability and performance
  • Mentor junior engineers, advocate for best practices and promote a positive team culture
What we offer
What we offer
  • Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
  • Robust 401k program
  • Employee Equity Plan
  • Generous professional development allowance
  • Creativity and Wellness benefit
  • Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
  • 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
  • Various snacks, goodies, and 2 free lunches weekly when at the office
  • Fulltime
Read More
Arrow Right

Staff/Principal Full Stack Software Engineer

Axon Records is a cloud-based records management system that modernizes how law ...
Location
Location
United States , Seattle
Salary
Salary:
168750.00 - 270000.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in full stack software engineering
  • A bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent)
  • Experience building complex and impactful software in a team environment
  • Experience designing and delivering high-availability, scalable cloud-based systems
  • You write beautiful, simple, maintainable code for backend microservices
  • Deep skill in driving technical solutions across multiple teams
  • Backend service experience in managed languages such as Go, Java, Scala
  • Frontend experience in Javascript + Typescript, React
  • Strong experience with database, especially SQL
  • Interest in helping to set the technical and organizational direction for a growing engineering team across multiple global locations
Job Responsibility
Job Responsibility
  • Lead engineering architecture design reviews
  • Set a high technical bar for the team through code and architecture design reviews
  • Mentoring engineers
  • Working across teams with Product, Design, and Engineering to solve some of our biggest technical challenges within our stack for our customers
  • Improve our Engineering process, including long-term thinking, sprint planning and stand-ups
  • Building services that adhere to our high bar on availability and latency in this mission-critical space
  • Working with the latest open source technologies
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Snacks in our offices
  • Fulltime
Read More
Arrow Right

Staff/Principal Full Stack Software Engineer

Axon Records is a cloud-based records management system that modernizes how law ...
Location
Location
United States , Boston
Salary
Salary:
168750.00 - 270000.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in full stack software engineering
  • A bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent)
  • Experience building complex and impactful software in a team environment
  • Experience designing and delivering high-availability, scalable cloud-based systems
  • You write beautiful, simple, maintainable code for backend microservices
  • Deep skill in driving technical solutions across multiple teams
  • Backend service experience in managed languages such as Go, Java, Scala
  • Frontend experience in Javascript + Typescript, React
  • Strong experience with database, especially SQL
  • Interest in helping to set the technical and organizational direction for a growing engineering team across multiple global locations
Job Responsibility
Job Responsibility
  • Lead engineering architecture design reviews
  • Set a high technical bar for the team through code and architecture design reviews
  • Mentoring engineers
  • Working across teams with Product, Design, and Engineering to solve some of our biggest technical challenges within our stack for our customers
  • Improve our Engineering process, including long-term thinking, sprint planning and stand-ups
  • Building services that adhere to our high bar on availability and latency in this mission-critical space
  • Working with the latest open source technologies
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices
  • Fulltime
Read More
Arrow Right

Staff/Principal Full Stack Software Engineer

Axon Records is a cloud-based records management system that modernizes how law ...
Location
Location
United States , Boston
Salary
Salary:
168750.00 - 270000.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in full stack software engineering
  • A bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent)
  • Experience building complex and impactful software in a team environment
  • Experience designing and delivering high-availability, scalable cloud-based systems
  • You write beautiful, simple, maintainable code for backend microservices
  • Deep skill in driving technical solutions across multiple teams
  • Backend service experience in managed languages such as Go, Java, Scala
  • Frontend experience in Javascript + Typescript, React
  • Strong experience with database, especially SQL
  • Interest in helping to set the technical and organizational direction for a growing engineering team across multiple global locations
Job Responsibility
Job Responsibility
  • Lead engineering architecture design reviews
  • Set a high technical bar for the team through code and architecture design reviews
  • Mentoring engineers
  • Working across teams with Product, Design, and Engineering to solve some of our biggest technical challenges within our stack for our customers
  • Improve our Engineering process, including long-term thinking, sprint planning and stand-ups
  • Building services that adhere to our high bar on availability and latency in this mission-critical space
  • Working with the latest open source technologies
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Snacks in our offices
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy