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Full-stack developer - ai customer support

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AMD

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Location:
Serbia , Belgrade ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

AMD is seeking an AI Enablement Engineer to help accelerate our internal adoption of AI tools and developer productivity systems. In this role, you will design and deliver full-stack solutions that empower AMD engineers to use cutting-edge AI technologies like GitHub Copilot, Claude Code, Cline, and Codex. You will also play a key role in supporting and educating internal users, ensuring smooth integration, issue resolution, and ongoing optimization of AI-driven workflows. This is a hands-on, highly visible position that bridges software engineering excellence with outstanding internal customer service.

Job Responsibility:

  • Develop and maintain front-end and back-end systems that expand AMD’s internal use of AI tools and platforms
  • Provide responsive and knowledgeable support to internal users—helping engineers learn, troubleshoot, and maximize value from AI tools like GitHub Copilot, Claude Code, Cline, and Codex
  • Manage and triage JIRA tickets in a timely manner, ensuring issues are well-documented, tracked, and resolved
  • Partner with development teams to integrate AI-assisted workflows into AMD’s software engineering processes
  • Enhance internal databases, automation systems, and AI infrastructure to improve efficiency and scalability
  • Communicate clearly across teams, translating technical details into actionable guidance for users and leadership

Requirements:

  • Strong full-stack development experience, including both front-end (React, Angular, or similar) and back-end (Python, Node.js, or C#)
  • Experience supporting or training internal users in technical environments
  • Demonstrated ability to analyze, diagnose, and resolve complex issues efficiently
  • Familiarity with AI developer tools, APIs, and workflow integrations
  • Proficiency in JIRA or similar project management systems, with a commitment to timely, clear communication
  • Solid grounding in object-oriented design, algorithms, data structures, and multithreaded programming
  • Strong problem-solving and collaboration skills, with a customer-first mindset
  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical discipline

Additional Information:

Job Posted:
December 17, 2025

Work Type:
Hybrid work
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