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AMD Logo AMD · IT - Software Development

Full-stack developer - ai customer support

Serbia, Belgrade · Job Posted December 17, 2025
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Job Description

AMD is seeking an AI Enablement Engineer to help accelerate our internal adoption of AI tools and developer productivity systems. In this role, you will design and deliver full-stack solutions that empower AMD engineers to use cutting-edge AI technologies like GitHub Copilot, Claude Code, Cline, and Codex. You will also play a key role in supporting and educating internal users, ensuring smooth integration, issue resolution, and ongoing optimization of AI-driven workflows. This is a hands-on, highly visible position that bridges software engineering excellence with outstanding internal customer service.

Job Responsibility

  • Develop and maintain front-end and back-end systems that expand AMD’s internal use of AI tools and platforms
  • Provide responsive and knowledgeable support to internal users—helping engineers learn, troubleshoot, and maximize value from AI tools like GitHub Copilot, Claude Code, Cline, and Codex
  • Manage and triage JIRA tickets in a timely manner, ensuring issues are well-documented, tracked, and resolved
  • Partner with development teams to integrate AI-assisted workflows into AMD’s software engineering processes
  • Enhance internal databases, automation systems, and AI infrastructure to improve efficiency and scalability
  • Communicate clearly across teams, translating technical details into actionable guidance for users and leadership

Requirements

  • Strong full-stack development experience, including both front-end (React, Angular, or similar) and back-end (Python, Node.js, or C#)
  • Experience supporting or training internal users in technical environments
  • Demonstrated ability to analyze, diagnose, and resolve complex issues efficiently
  • Familiarity with AI developer tools, APIs, and workflow integrations
  • Proficiency in JIRA or similar project management systems, with a commitment to timely, clear communication
  • Solid grounding in object-oriented design, algorithms, data structures, and multithreaded programming
  • Strong problem-solving and collaboration skills, with a customer-first mindset
  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical discipline
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