Fulfilment & Replenishment Unit Manager Job at IKEA (New Jersey)

Fulfilment & Replenishment Operations Coordinator

Customer Fulfilment (CFF) is a fundamental part in making IKEA omnichannel retai...

Location

China , Shanghai

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University/college degree (Economics, Logistics, Supply Chain Management) or relevant experience and proven performance in retail and/or logistics role
proven experience in utilizing technical equipment
proven record of applying and taking personal initiatives
computer skills
experience in planning and improving daily operations
confident and clear communication in English both written and verbal

Job Responsibility

Support the team both planning/leading and perform task for major areas of responsibility, picking, packing, unloading, loading, replenishment of goods/orders and yard operations, within the agreed time with the customer in focus
coordinate and prioritize tasks and assignments by having the total operation in mind
maintain a clean, organised, safe and sustainable environment throughout the unit area
ensure adherence and compliance of all safety requirements, Standard Operating Procedures, and secure proper training across function
responsible for the achievement of the goals determined by the Fulfilment/Replenishment Operations Team Leader, in order to support overall operations goals and achieve excellence in running operations
supervise the daily processes in the assigned area of responsibility, acting on deviations, solving problems in timely manner, identifying and acting on improvement potentials and ensuring that daily routines are followed

Fulltime

Fulfilment Operations Manager

Customer Fulfilment (CFF) acts as a fully integrated, process-oriented organisat...

Location

China , Shenzhen

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University degree (Economics, Logistics, Supply Chain Management) or relevant experience and proven performance in logistics/commercial/supply chain management
2-4 years’ working experience in leading people and/or management position (preferable in distribution, retail, logistics or similar) with a proven record of successful strategic leadership delivering both business result and people development
Proven ability to lead, inspire and engage others in a changing environment with a commercial focus balancing efficiency and profitability
Proven analytical skills understanding budget, cost and key performance measurements used to plan, follow up and steer the business and work on plans over several years
Experience of working through others, set priorities, delegate responsibility, and give open and honest feedback
Experience in applying tactical and operational thinking and implementing action plans, providing clear direction and following up goals
Fluent in English, both written and verbal

Job Responsibility

Responsible for securing efficiency, implementing improvements, new operational processes, technologies and ways of working throughout the operations (inbound, replenishment, outbound, services execution) in order to enable an excellent customer and co-worker experience
Responsible to secure a close cooperation and strong communication with Fulfilment Integration team, unit management team or support functions and External Transport/Service Providers, in order to secure the highest goods availability and customer order fulfilment at the lowest possible cost
Accountable to ensure that the Fulfilment Operations team works in compliance with the IKEA code of conduct, all functional relevant Standard Operating Procedures, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Responsible for leading, coaching, developing, and inspiring a high performing Fulfilment Operations team by working closely with Fulfilment Integration team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being
Responsible for the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

What we offer

Competence development
Equality, diversity and inclusion
Focus on well-being
Sustainability agenda implementation

Fulltime

Market Fulfilment Unit Manager

Leads and develops the Unit Management Team to achieve IKEA goals and standards,...

Location

Kuwait

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience of working in a retail and/or logistics role, with previous experience of leading others
Ability of setting and implementing action plans and providing clear direction and following up goals
Show potential to apply tactical and operational thinking
Excellent numerical skills
Experience of leading and managing a team preferably gained in retailing and/or logistics

Job Responsibility

Leads and develops the Unit Management Team to achieve IKEA goals and standards, delivering an efficient and profitable operation
Secure the overall operation of all market central fulfillment priorities including an efficient goods flow process to replenish all customer meeting points and an excellent customer service fulfillment experience
To drive an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered
Lead the Market Fulfilment Unit (MFU) goods flow team to secure the highest goods availability for customers at all times and at the lowest possible cost
Ensure the agreed logistics actions from the store business plan are implemented in the goods flow process
Ensure that the delivery shipments are staged and loaded as per agreed working methods and routines
Contribute with relevant goods flow input and feedback to the store business plan and logistics action plan
Allocate and create sales space for all External Range articles and ensure they are picked and assigned for home delivery racking
Efficient planning of the flow of goods within the external Market Fulfilment Unit (MFU)
from goods receiving to sales locations for replenishment and to ensure availability of sufficient stock to meet the needs of the customer

Fulltime

New

Fulfilment Operations Manager

Location

South Korea , Gwangmyeong

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Good knowledge of Customer Fulfilment performance monitoring and influencing factors
Good knowledge of working methods securing excellence in Fulfilment Operation processes together with relevant stakeholders
Very good knowledge of different leadership styles and how to adapt it according to needs and different situations
Good holistic knowledge of the IKEA end-to-end supply chain including customer journey in order to understand the function’s impact and lead with the total value chain in mind
Good knowledge of Supply Chain methods, policies and requirements toward the IKEA unit and its business partners
Very good knowledge of all relevant standard operating procedures for Customer Fulfilment to keep all co-workers and customers safe
Good knowledge of resource planning in accordance with potential sales scenarios, forecast and fulfilment flows allocation
Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture & Values

Job Responsibility

Responsible for securing efficiency, implementing improvements, new operational processes, technologies and ways of working throughout the operations (inbound, replenishment, outbound, services execution) in order to enable an excellent customer and co-worker experience
Responsible to secure a close cooperation and strong communication with Fulfilment Integration team, unit management team or support functions and External Transport/Service Providers, in order to secure the highest goods availability and customer order fulfilment at the lowest possible cost
Accountable to ensure that the Fulfilment Operations team works in compliance with the IKEA code of conduct, all functional relevant Standard Operating Procedures, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Responsible for leading, coaching, developing, and inspiring a high performing Fulfilment Operations team by working closely with Fulfilment Integration team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being
Responsible for the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

Fulltime

Fulfilment & Replenishment Unit ESP Manager

Are you a leader in customer-centric operations with a talent for building stron...

Location

Australia , Richmond; Melbourne; Brisbane; Sydney

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University degree in Economics, Logistics or Supply Chain Management, or proven performance in logistics, commercial or supply chain management
4 to 6 years working experience in a management position, preferably in distribution, retail or logistics, with proven successful leadership delivering both business results and people development
Retail, home furnishing, supply chain or customer service experience, with knowledge of labour laws and third-party relations including unions and external service providers
Experience securing implementation of mid-term and long-term strategies and plans, successfully leading projects on country, market or national level, with proven ability to influence in a matrix organisation
Good coaching, mentoring, conflict management and problem-solving skills, with fluency in English both written and verbal

Job Responsibility

Manage high-performing daily operations, ensuring SOP and Fulfilment concept compliance, digital readiness, KPI achievement, and effective contract negotiation
Oversee the tendering process, uphold contractual service standards, and work with new business opportunities in the IKEA network
Ensure strong communication and collaboration between IKEA and the External Service Provider (ESP), CEVA logistics, developing and executing strategic business plans with a customer focus
Represent the unit in operational and omnichannel development decisions, championing entrepreneurial thinking and driving continuous improvement in quality, efficiency, and innovation
Support ESPs in building an inspiring environment through long-term competence development and knowledge sharing

Fulltime

Fulfilment Integration Specialist

Location

South Korea , Gangdong

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Interest in home furnishing, people’s life at home, and the IKEA product range
Passion for developing people and talent
Good knowledge of IKEA processes (retail and logistics processes), tools, and working methods
Good understanding of customers’ needs, demands, and expectations in the local market
Good knowledge and understanding of KPIs used as success measures for your function
Good knowledge of relevant IKEA systems, solutions, and tools
Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture Values
Ability to build trustful relationships across the organization
Good communication and influencing skills
High proficiency in Microsoft Office (advanced Excel skills are a plus)

Job Responsibility

Enable efficient operations by supporting supply integration, cooperating with supply chain partners, and securing correct unit replenishment
Enable preconditions, secure availability, and ensure efficient execution of replenishment and customer order fulfilment processes in the fulfilment unit
Contribute to planning and execution of commercial activation at local, country, and global levels
Contribute to operational forecasting in cooperation with commercial partners by proactively monitoring deviations and ensuring high-quality forecasts
Contribute to securing correct range management in the unit by proactively monitoring and taking necessary actions
Contribute to securing accurate stock levels in the unit by proactively monitoring and taking necessary actions
Contribute to securing an optimal stock structure by reducing avoidable stock, ensuring healthy capacity utilization and low costs

Fulltime

New

Supply Chain Specialist

The Supply Chain Specialist operates under the supervision of the Supply Chain M...

Location

United States , Colorado Springs

Salary:

19.05 - 34.04 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

2 years Supply Chain Management experience required
Knowledge of medical terminology, preferred
Microsoft Excel and Word
Lawson ERP experience, preferred
HS/GED required
CMRP preferred

Job Responsibility

Act responsible for having a working knowledge of the product lines under the purview of the Perioperative Services department
Support department to ensure existing inventory and associated expenses are within budgeted targets
Ensure consumable supplies are accurately controlled to reduce obsolescence, outdates and waste within the assigned unit(s)
Replenish and fulfill orders, managing returns, recalls and product conversions within areas of assigned responsibility
Coordinate and perform scheduled physical inventories of assigned areas within the Perioperative Services department
Print preference cards for schedule cases
Pull supplies and instrumentation for all surgical cases

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k)
403(b)
and other defined benefits offerings

Fulltime

Inventory Management Group Leader

To manage and support co-workers under my responsibility in the goods flow team ...

Location

Kuwait

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience of working in a retail and/or logistics role
Experienced in following action plans/working methods through guidance from managers
Experience working in a fast-paced retail or logistics environment
Excellent numerical skills
Experience of setting and implementing action plans and providing clear direction and following up goals

Job Responsibility

Lead and influence the Inventory team to secure the highest stock availability for customers at the lowest possible cost by ensuring the Market Fulfilment Unit (MFU) inventory management processes are executed accurately and efficiently
Provide relevant inventory management insights and feedback to the MFU business plan and logistics action plan, and actively implement the agreed logistics actions within the inventory process
Plan, coordinate, and monitor stock counts in close collaboration with all concerned departments to ensure accuracy and compliance
Maintain and optimize system parameters to maximize goods flow efficiency and stock availability
Positively influence product quality, merchandising standards, and the overall customer shopping experience across the market
Analyze stock availability in Customer Meeting Points and execute replenishment orders from the MFU based on space capacity, forecasts, and daily operational requirements
Secure efficient daily inventory operations in accordance with the Global Service Protocol, including accurate counting processes, and achieving On-Time-In-Full (OTIF) fulfilment for customer meeting points and daily customer demand
Secure that the work of the inventory management team complies with the IKEA code of conduct, internal IKEA policies, and all local legislation related to health, safety, security and the environment
Be aware of all security related emergency response and follow the policy and procedures
Provide support in identifying and developing the many talents in the inventory team to secure succession planning

Fulltime

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Fulfilment & Replenishment Unit Manager

Job Description

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