Fulfilment & Replenishment Unit Manager Job at IKEA (New Jersey)

Fulfilment & Replenishment Unit ESP Manager

Are you a leader in customer-centric operations with a talent for building stron...

Location

Australia , Richmond; Melbourne; Brisbane; Sydney

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University degree in Economics, Logistics or Supply Chain Management, or proven performance in logistics, commercial or supply chain management
4 to 6 years working experience in a management position, preferably in distribution, retail or logistics, with proven successful leadership delivering both business results and people development
Retail, home furnishing, supply chain or customer service experience, with knowledge of labour laws and third-party relations including unions and external service providers
Experience securing implementation of mid-term and long-term strategies and plans, successfully leading projects on country, market or national level, with proven ability to influence in a matrix organisation
Good coaching, mentoring, conflict management and problem-solving skills, with fluency in English both written and verbal

Job Responsibility

Manage high-performing daily operations, ensuring SOP and Fulfilment concept compliance, digital readiness, KPI achievement, and effective contract negotiation
Oversee the tendering process, uphold contractual service standards, and work with new business opportunities in the IKEA network
Ensure strong communication and collaboration between IKEA and the External Service Provider (ESP), CEVA logistics, developing and executing strategic business plans with a customer focus
Represent the unit in operational and omnichannel development decisions, championing entrepreneurial thinking and driving continuous improvement in quality, efficiency, and innovation
Support ESPs in building an inspiring environment through long-term competence development and knowledge sharing

Fulltime

Market Fulfilment Unit Manager

Leads and develops the Unit Management Team to achieve IKEA goals and standards,...

Location

Kuwait

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience of working in a retail and/or logistics role, with previous experience of leading others
Ability of setting and implementing action plans and providing clear direction and following up goals
Show potential to apply tactical and operational thinking
Excellent numerical skills
Experience of leading and managing a team preferably gained in retailing and/or logistics

Job Responsibility

Leads and develops the Unit Management Team to achieve IKEA goals and standards, delivering an efficient and profitable operation
Secure the overall operation of all market central fulfillment priorities including an efficient goods flow process to replenish all customer meeting points and an excellent customer service fulfillment experience
To drive an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered
Lead the Market Fulfilment Unit (MFU) goods flow team to secure the highest goods availability for customers at all times and at the lowest possible cost
Ensure the agreed logistics actions from the store business plan are implemented in the goods flow process
Ensure that the delivery shipments are staged and loaded as per agreed working methods and routines
Contribute with relevant goods flow input and feedback to the store business plan and logistics action plan
Allocate and create sales space for all External Range articles and ensure they are picked and assigned for home delivery racking
Efficient planning of the flow of goods within the external Market Fulfilment Unit (MFU)
from goods receiving to sales locations for replenishment and to ensure availability of sufficient stock to meet the needs of the customer

Fulltime

Fulfilment & Replenishment Operations Lead

Why we will love you: A job at IKEA is so much more than home furnishings. Toget...

Location

United States , Baytown

Salary:

21.92 - 30.97 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Ability to lift up to 70 lbs./30kgs ergonomically
Ability to stand and walk for long periods of time
Analytical and detail oriented
Previous administrative warehouse work preferred
Strong written and verbal communication skills
Confident with independent decisions and problem solving

Job Responsibility

Support the team by planning, leading, and performing tasks across major operational areas including picking, packing, unloading, loading, replenishment, and yard operations—always keeping customer deadlines as the priority
Coordinate and prioritize daily tasks with an understanding of the full operational workflow and overall business needs
Maintain a clean, organized, safe, and sustainable work environment across all unit areas
Ensure adherence to all safety requirements and Standard Operating Procedures (SOPs), while securing proper training for co workers across functions
Manage progress toward goals set by the Fulfilment/Replenishment Operations Team Leader to support overall operational excellence
Supervise daily processes within the assigned area, taking action on deviations, resolving problems promptly, and identifying improvement opportunities
Monitor and enforce daily routines to ensure consistent performance and operational stability
Communicate information related to Quality Support Center (QSC) protocols to the appropriate teams and stakeholders
Communicate with internal and external partners—including suppliers and vendors—to organize actions associated with work orders and protocols
Maintain accurate records and reporting for all work orders and QSC related protocols

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Fulfilment & Replenishment Flow Planner

Hej! You are in control of your cookies... Job Description Job ID: 346695 Date p...

Location

United States , Baytown

Salary:

21.92 - 30.97 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Fluent in English and local language, both written and spoken
Minimum 2 years of related experience
Previous experience in WMS or ERP systems is desirable

Job Responsibility

Achieve excellence in daily DC/CDC operations by planning outbound and inbound flows with a focus on the customer and the total supply chain
Plan inbound flow for efficient goods receiving and outbound flow for efficient picking and packing according to set lead time goals
Register and update shipments in yard management. Secure transport requirements, including documentation to fulfil daily
Translate short term forecast with operational capacity and find improvement potentials
Communicate and align with various stakeholders to ensure service to the customer
Analyze and continuously improve the end-to-end planning in fulfilment unit. Troubleshoot planning deviations to secure on time delivery and fill rate

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Fulfilment Operations Manager

Location

South Korea , Gwangmyeong

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Good knowledge of Customer Fulfilment performance monitoring and influencing factors
Good knowledge of working methods securing excellence in Fulfilment Operation processes together with relevant stakeholders
Very good knowledge of different leadership styles and how to adapt it according to needs and different situations
Good holistic knowledge of the IKEA end-to-end supply chain including customer journey in order to understand the function’s impact and lead with the total value chain in mind
Good knowledge of Supply Chain methods, policies and requirements toward the IKEA unit and its business partners
Very good knowledge of all relevant standard operating procedures for Customer Fulfilment to keep all co-workers and customers safe
Good knowledge of resource planning in accordance with potential sales scenarios, forecast and fulfilment flows allocation
Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture & Values

Job Responsibility

Responsible for securing efficiency, implementing improvements, new operational processes, technologies and ways of working throughout the operations (inbound, replenishment, outbound, services execution) in order to enable an excellent customer and co-worker experience
Responsible to secure a close cooperation and strong communication with Fulfilment Integration team, unit management team or support functions and External Transport/Service Providers, in order to secure the highest goods availability and customer order fulfilment at the lowest possible cost
Accountable to ensure that the Fulfilment Operations team works in compliance with the IKEA code of conduct, all functional relevant Standard Operating Procedures, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Responsible for leading, coaching, developing, and inspiring a high performing Fulfilment Operations team by working closely with Fulfilment Integration team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being
Responsible for the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

Fulltime

Fulfilment Operations Flow Planner 100%

Location

Switzerland , Itingen

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You have a background in logistics or business administration, and previous experience in the logistics-retail sector
You demonstrate a strong sense of responsibility, reliability, and analytical skills
You have excellent computer skills and passion for IT tools. Especially Excel has no secret for you
You are resilient and known for your quick grasp of concepts, as well as your ability to think tactically and operationally
You can express yourself confidently in Local language and English (at least C1 level)
Your communication skills are strong, and you can build trust across functions
Proven experience in utilizing technical equipment
Proven record of applying and taking personal initiatives
Confident and clear communication in English both written and verbal
Excellent computer skills and high proficiency in Microsoft Office

Job Responsibility

Take a lead in ensuring operational excellence, performance, and development of fulfilment units within the market. Strive for high performance at the lowest possible cost and long-term profitability, acting responsibly to create a great customer experience
Drive continuous improvement and secure fulfilment of products through all sales channels with great lead times, availability, and quality at the lowest possible costs, enabling an affordable price and profitability
You are responsible for optimizing the flow planning for efficient internal end-to-end operations
You support the Team Leaders with resource and equipment planning
Securing, together with the Fulfilment Integration Team, that all prerequisites for an efficient and customer-centric operation are in place
Contributing to the capacity planning in the unit
Ensuring good communication so that new set-ups and planning are adopted by the relevant unit teams
You`re planning, leading, and performing tasks for major areas of responsibility, including picking, packing, unloading, loading, and replenishment of goods/orders within the agreed time, with the customer in focus
You`re responsible for achieving the goals determined by the Fulfilment Operations Manager or Team Leader, supporting overall fulfilment operations goals and achieving excellence in running operations

What we offer

28 vacation days (based on a 100% workload)
8 weeks paid parental leave for fathers
20 weeks paid parental leave for mothers
Very attractive social benefits
15% staff discount on your purchase - in every Swiss IKEA store
We pay between 85% and 100% of your yearly travel ticket (public transport)
Unlimited access to the LinkedIn learning platform
Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
Bonus payments for all employees

Fulltime

Fulfilment Operations Coordinator

We’re the team behind the scenes that make the IKEA products available to the ma...

Location

Canada , Halifax

Salary:

49000.00 - 54000.00 CAD / Year

IKEA

Expiration Date

Until further notice

Requirements

University degree and 1 year of related experience, or minimum 3 years of related experience

Job Responsibility

Support the team both planning/leading and perform task for major areas of responsibility
picking, packing, unloading, loading and replenishment of goods/orders within the agreed time with the customer in focus
Maintain a clean, organised and safe environment throughout the fulfilment unit and ensure adherence and compliance of all safety requirements, Standard Operating Procedures and secure proper training across function
Ensure the achievement of the goals determined by the Fulfilment Operations Manager or Team Leader, in order to support overall fulfilment operations goals and achieve excellence in running operations
Supervise the daily processes in the assigned area of responsibility, identifying and acting on improvement potentials and ensuring that daily routines are followed

What we offer

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Fulltime

Fulfillment & Replenishment Operations Lead

Why we will love you: A job at IKEA is so much more than home furnishings. Toget...

Location

United States , Baytown

Salary:

21.92 - 30.97 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Ability to lift up to 70 lbs./30kgs ergonomically
Ability to stand and walk for long periods of time
Analytical and detail oriented
Strong written and verbal communication skills
Confident with independent decisions and problem solving

Job Responsibility

Support the team by planning, leading, and performing tasks across major operational areas including picking, packing, unloading, loading, replenishment, and yard operations—always keeping customer deadlines as the priority
Coordinate and prioritize daily tasks with an understanding of the full operational workflow and overall business needs
Maintain a clean, organized, safe, and sustainable work environment across all unit areas
Ensure adherence to all safety requirements and Standard Operating Procedures (SOPs), while securing proper training for co workers across functions
Manage progress toward goals set by the Fulfilment/Replenishment Operations Team Leader to support overall operational excellence
Supervise daily processes within the assigned area, taking action on deviations, resolving problems promptly, and identifying improvement opportunities
Monitor and enforce daily routines to ensure consistent performance and operational stability
Communicate information related to Quality Support Center (QSC) protocols to the appropriate teams and stakeholders
Communicate with internal and external partners—including suppliers and vendors—to organize actions associated with work orders and protocols
Maintain accurate records and reporting for all work orders and QSC related protocols

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

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Fulfilment & Replenishment Unit Manager

Job Description

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