Fulfilment & Replenishment Operations Manager, IKEA

IKEA

Location:
Japan, Yatomi Shi, Aichi

Category:
Logistics

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At IKEA, we believe everyone has the right to be treated fairly and be given equal opportunities. Diversity and inclusion are key to success at IKEA, as we strive to create a supportive work environment where coworkers feel valued and recognized for their talents. The position will work on improving operational efficiency and leading the implementation of sustainable practices.

Job Responsibility:

Responsible for securing efficiency, implementing improvements, new operational processes, technologies, and ways of working throughout the operations (inbound, replenishment, outbound, services execution (if applicable) to enable an excellent customer and co-worker experience
Responsible to secure a close cooperation and strong communication with Integration team management team or support functions and External Transport/Service Providers, to secure the highest goods availability and customer order fulfilment at the lowest possible cost
Accountable to ensure that the Operations team works in compliance with the IKEA code of conduct, all functional relevant Standard Operating Procedures, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Responsible for leading, coaching, developing, and inspiring a high performing Operations team by working closely with Integration team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being
Responsible for the implementation of the Sustainability agenda in the assigned unit operations environment.

Requirements:

Ability to reflect and find value and ideas in collaborating with others and ability to inspire and engage others while being business-minded and having a clear customer focus
Ability to actively use the IKEA concept in a multichannel environment to build and improve competence within the Unit
Capability to lead in the unknown and transforming environment and to collaborate with different stakeholders
Capability to give and take responsibility and empower colleagues to be entrepreneurial
Ability to lead and coach while learning and developing and to build trust by communicating in a clear and targeted way
Ability to manage a high-volume and vibrant retail business in a fast-changing omnichannel environment and to make things happen with flexibility, speed, and simplicity.

What we offer:

Social insurance: welfare pension, health insurance, and unemployment insurance
Transportation expense (up to 1,530 yen/day)
Parking spaces available for car commutation
Paid vacation (available after 6 months of employment, up to 20 days maximum)
Total yearly paid time off of 127 days per year
Congratulatory or condolence leave
Maternity leave
Nursing care leave
Childcare leave
Paternity leave
Childcare leave for partners
Personal injury leave
Nursing leave
Volunteer leave
Family care leave
Uniform rental (if required)
Employee discount system
Employee cafeteria
Christmas gift
Great value life insurance, long-term medical care insurance plans (opt-in)
Retirement allowance system (corporate defined contribution pension plan: 3 years or more of service)
Employee smoking area
Extensive learning opportunities including Rosetta Stone and LinkedIn Learning subscriptions.

Additional Information:

Job Posted:
October 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Fulfilment & Replenishment Operations Manager