Fulfilment & Replenishment Operations Lead Job at IKEA (Baytown)

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Fulfillment & Replenishment Operations Lead

Why we will love you: A job at IKEA is so much more than home furnishings. Toget...

Location

United States , Baytown

Salary:

21.92 - 30.97 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Ability to lift up to 70 lbs./30kgs ergonomically
Ability to stand and walk for long periods of time
Analytical and detail oriented
Strong written and verbal communication skills
Confident with independent decisions and problem solving

Job Responsibility

Support the team by planning, leading, and performing tasks across major operational areas including picking, packing, unloading, loading, replenishment, and yard operations—always keeping customer deadlines as the priority
Coordinate and prioritize daily tasks with an understanding of the full operational workflow and overall business needs
Maintain a clean, organized, safe, and sustainable work environment across all unit areas
Ensure adherence to all safety requirements and Standard Operating Procedures (SOPs), while securing proper training for co workers across functions
Manage progress toward goals set by the Fulfilment/Replenishment Operations Team Leader to support overall operational excellence
Supervise daily processes within the assigned area, taking action on deviations, resolving problems promptly, and identifying improvement opportunities
Monitor and enforce daily routines to ensure consistent performance and operational stability
Communicate information related to Quality Support Center (QSC) protocols to the appropriate teams and stakeholders
Communicate with internal and external partners—including suppliers and vendors—to organize actions associated with work orders and protocols
Maintain accurate records and reporting for all work orders and QSC related protocols

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Fulfilment Operations Coordinator

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Location

United States , Tempe

Salary:

21.92 - 30.97 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

3 years experience in logistics, fulfilment, or warehouse operations within a fast‑paced, process‑driven environment
Strong problem‑solving and communication skills
Proficiency in Microsoft Office tools, including Excel and Power BI
Previous leadership experience preferred

Job Responsibility

Contribute to daily operational excellence by supporting the team in planning, leading, and performing tasks across key fulfilment areas, including picking, packing, loading, unloading, goods replenishment, and yard operations. Ensures all activities are completed within agreed timelines and with the customer at the center of every decision
Coordinate and prioritize daily tasks with a holistic view of the total operation, securing an efficient workflow and smooth handovers between functions
Maintain a clean, organized, safe, and sustainable working environment in line with IKEA safety standards and Standard Operating Procedures. Ensure all co‑workers receive proper training and follow established routines to secure a safe and compliant operation
Support the achievement of operational goals set by the Fulfilment/Replenishment Operations Team Leader, contributing to strong performance, continuous improvement, and a positive customer experience
Oversee daily processes within the assigned area of responsibility, acting quickly on deviations, resolving issues in a timely manner, identifying improvement opportunities, and ensuring that all routines and working methods are consistently followed

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Fulfilment Operations Manager

Lead daily fulfilment and operations activities, ensuring efficient flows, high ...

Location

Italy , Casalecchio di Reno

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience in operations, fulfilment or supply chain leadership within fast-paced environments
Strong ability to manage complexity, priorities and operational performance through data and planning
Hands-on leadership style, with the ability to engage people and drive change in evolving environments
Customer-focused mindset, strong collaboration skills and ability to build effective relationships across teams and partners

Job Responsibility

Lead daily fulfilment and operations activities, ensuring efficient flows, high quality standards and a great customer experience
Develop and support your leaders and teams, creating a collaborative, safe and high-performing environment
Drive operational improvements, implementing new processes and ways of working across inbound, replenishment, outbound and services
Work closely with stakeholders and partners to ensure product availability, operational excellence and sustainable growth

Fulltime

Fulfilment Operations Manager

Location

South Korea , Gwangmyeong

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Good knowledge of Customer Fulfilment performance monitoring and influencing factors
Good knowledge of working methods securing excellence in Fulfilment Operation processes together with relevant stakeholders
Very good knowledge of different leadership styles and how to adapt it according to needs and different situations
Good holistic knowledge of the IKEA end-to-end supply chain including customer journey in order to understand the function’s impact and lead with the total value chain in mind
Good knowledge of Supply Chain methods, policies and requirements toward the IKEA unit and its business partners
Very good knowledge of all relevant standard operating procedures for Customer Fulfilment to keep all co-workers and customers safe
Good knowledge of resource planning in accordance with potential sales scenarios, forecast and fulfilment flows allocation
Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture & Values

Job Responsibility

Responsible for securing efficiency, implementing improvements, new operational processes, technologies and ways of working throughout the operations (inbound, replenishment, outbound, services execution) in order to enable an excellent customer and co-worker experience
Responsible to secure a close cooperation and strong communication with Fulfilment Integration team, unit management team or support functions and External Transport/Service Providers, in order to secure the highest goods availability and customer order fulfilment at the lowest possible cost
Accountable to ensure that the Fulfilment Operations team works in compliance with the IKEA code of conduct, all functional relevant Standard Operating Procedures, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Responsible for leading, coaching, developing, and inspiring a high performing Fulfilment Operations team by working closely with Fulfilment Integration team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being
Responsible for the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

Fulltime

Fulfilment & Replenishment Flow Planner

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Location

United States , Baytown

Salary:

21.92 - 30.97 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Fluent in English and local language, both written and spoken
Minimum 2 years of related experience
Previous experience in WMS or ERP systems is desirable

Job Responsibility

Achieve excellence in daily DC/CDC operations by planning outbound and inbound flows with a focus on the customer and the total supply chain
Plan inbound flow for efficient goods receiving and outbound flow for efficient picking and packing according to set lead time goals
Register and update shipments in yard management. Secure transport requirements, including documentation to fulfil daily
Translate short term forecast with operational capacity and find improvement potentials
Communicate and align with various stakeholders to ensure service to the customer
Analyze and continuously improve the end-to-end planning in fulfilment unit. Troubleshoot planning deviations to secure on time delivery and fill rate

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Fulfilment & Replenishment Unit Manager

Accountable for a customer-centric and high-performing operations, managing the ...

Location

United States , New Jersey

Salary:

118000.00 - 175000.00 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

University degree and 5 years of relevant experience, or at least 9 years of related experience
Minimum of 4 years in a managerial role

Job Responsibility

Responsible for leading, coaching, developing, and inspiring a high-performing unit organization and Management Team, including communication, flexibility, fostering a performance culture, competence development, succession planning, and maintaining a work environment that supports equality, diversity, inclusion, and well-being
Ensure high customer and co-worker satisfaction at the lowest possible cost within an omnichannel scope, emphasizing availability, sustainability, and order fulfillment by actively tracking Happy Customer Score (not applicable in DC), IKEA Brand Capital (not applicable in DC), iShare survey, and review results
Accountable for maintaining operational excellence in the unit, focusing on retail fundamentals, quality, productivity improvements, and cost optimization, aligned with the Country Customer Fulfillment Business Plan and Commercial Direction
Responsible for creating a safe and secure work environment and ensuring compliance with Standard Operating Procedures through the implementation of new operational processes, technologies, and ways of working
Ensure the unit is integrated into the country's and market's commercial and growth strategies, serving as a point of contact for external matters within the municipality and the broader area

Fulltime

Fulfilment & Replenishment Unit ESP Manager

Are you a leader in customer-centric operations with a talent for building stron...

Location

Australia , Richmond; Melbourne; Brisbane; Sydney

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University degree in Economics, Logistics or Supply Chain Management, or proven performance in logistics, commercial or supply chain management
4 to 6 years working experience in a management position, preferably in distribution, retail or logistics, with proven successful leadership delivering both business results and people development
Retail, home furnishing, supply chain or customer service experience, with knowledge of labour laws and third-party relations including unions and external service providers
Experience securing implementation of mid-term and long-term strategies and plans, successfully leading projects on country, market or national level, with proven ability to influence in a matrix organisation
Good coaching, mentoring, conflict management and problem-solving skills, with fluency in English both written and verbal

Job Responsibility

Manage high-performing daily operations, ensuring SOP and Fulfilment concept compliance, digital readiness, KPI achievement, and effective contract negotiation
Oversee the tendering process, uphold contractual service standards, and work with new business opportunities in the IKEA network
Ensure strong communication and collaboration between IKEA and the External Service Provider (ESP), CEVA logistics, developing and executing strategic business plans with a customer focus
Represent the unit in operational and omnichannel development decisions, championing entrepreneurial thinking and driving continuous improvement in quality, efficiency, and innovation
Support ESPs in building an inspiring environment through long-term competence development and knowledge sharing

Fulltime

Fulfilment Operations Manager

We’re the team behind the scenes that make the IKEA products available to the ma...

Location

Belgium , Wilrijk

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You have experience of leadership as a manager, preferably in a retail environment or supply chain.
You guarantee high availability of the goods for the customer and protect the commercial interests of the store.
You direct the key performance indicators of the department.
As Goods Flow Manager, you will be responsible for optimizing and developing all warehouse operations to maximize logistics performance.
You will ensure that the prerequisites are in place for effective and efficient goods receipt, replenishment of sales areas and preparation of goods for our customers, with a focus on execution excellence.
You can work at both strategic and operational level.
You have strong analytical skills.
You like working on personalised solutions in the short, long and medium-long term.

Job Responsibility

You translate the national strategy into a local business plan and ensure it is implemented, together with your colleagues on the management team and other teams.
You lead the customer fulfilment team and other store logistics functions and work with the sales team to ensure maximum availability of merchandise and reliable fulfillment of customer orders at the lowest possible cost.
You ensure an effective, qualitative and efficient merchandise flow process, including goods receipt, replenishment and order fulfillment, to guarantee product quality, merchandising and inventory accuracy.
You contribute, through relevant goods flow input and feedback, to the local business plan and logistics action plan and ensure that these actions are implemented in inbound and outbound goods flow processes.
You live the IKEA values and nurture a strong and successful IKEA culture that inspires colleagues to achieve extraordinary results in the store and especially in the goods flow team.

What we offer

Eco-vouchers
End-of-year bonus, holiday pay and sector premiums
An additional allowance if you come by bike
Private leasing of an electric bike
Comprehensive hospitalization insurance
A private accidents insurance
Pension savings
A leave savings plan
Extra-legal holidays, seniority holidays and for full-time colleagues 6 extra days off
A canteen where you can eat delicious food at very democratic prices

Fulltime

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Fulfilment & Replenishment Operations Lead

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