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We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Job Responsibility:
Support the team by planning, leading, and performing tasks across major operational areas including picking, packing, unloading, loading, replenishment, and yard operations—always keeping customer deadlines as the priority
Coordinate and prioritize daily tasks with an understanding of the full operational workflow and overall business needs
Maintain a clean, organized, safe, and sustainable work environment across all unit areas
Ensure adherence to all safety requirements and Standard Operating Procedures (SOPs), while securing proper training for co workers across functions
Manage progress toward goals set by the Fulfilment/Replenishment Operations Team Leader to support overall operational excellence
Supervise daily processes within the assigned area, taking action on deviations, resolving problems promptly, and identifying improvement opportunities
Monitor and enforce daily routines to ensure consistent performance and operational stability
Communicate information related to Quality Support Center (QSC) protocols to the appropriate teams and stakeholders
Communicate with internal and external partners—including suppliers and vendors—to organize actions associated with work orders and protocols
Maintain accurate records and reporting for all work orders and QSC related protocols
Review, process, and resolve internal deviations as part of the goods receiving process
Maintain a clean, safe, and orderly work area at all times
Contribute to a strong and inclusive IKEA culture that reflects and embraces the diversity of co workers and customers
Requirements:
Analytical and detail oriented
Previous administrative warehouse work preferred
Strong written and verbal communication skills
Confident with independent decisions and problem solving
Ability to lift up to 70 lbs./30kgs ergonomically. Ability to stand and walk for long periods of time.