Fulfilment & Replenishment Operations Coordinator

Customer Fulfilment (CFF) is a fundamental part in making IKEA omnichannel retailing a reality. To support IKEA in achieving business objectives, CFF acts as a fully integrated, process-oriented organisation with an end-to-end approach to develop our business and deliver results across functions together with our partners. We are focusing on providing seamless shopping experience with great quality in all touchpoints for the many people. As part of CFF, the function of Fulfilment and Replenishment Unit Operation will contribute to this objective by taking a lead and overall responsibility for operational excellence, performance, and development of units within the market; striving for high performance at lowest possible cost and long-term profitability acting in a responsible way and thereby create great customer experience; securing development and well-being environment for our many co-workers in the units; enabling preconditions, securing availability and efficient execution of the replenishment process and the customer order fulfilment processes in the units; continuous improvement and securing fulfilment of products through all channels with great lead times, availability and quality at the lowest possible costs that enable an affordable price and profitability