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We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Job Responsibility:
Good understanding of KPIs used for success measures in the unit
Secure and maximize efficiency in unit operations by actively working with simplification of current processes and system solutions
Compile development needs within and take part in the prioritization and decision making of improvements
Contribute to different warehouse activities with inputs, ideas, and expertise to maximize efficiency and optimize operations, as assigned
Lead and represent the unit in cross functional/cross unit improvement activities
Requirements:
Inspired by the IKEA vision, values, and culture
Passionate about continuous learning, with a renew & improve mindset
Enthusiastic about teamwork and motivating people
Energized by taking personal initiative and exceeding goals
Enjoy delivering improvements in a fast paced and constantly changing omnichannel environment with a customer-centric approach
Ability to apply tactical and operational thinking in analyzing business opportunities to initiate changes
Flexible approach and openness to change
Collaborative approach and ability to build relationships across the organization and having influence and personal impact by using strong communication skills
High organizational skills as well as ability to prioritize and work in a structured way
End-to-end process orientation when acting and proposing solutions
Fluent Spanish & English
Excellent knowledge of logistics processes, tools and working methods in omnichannel retailing
Good knowledge of relevant IT systems solutions
Good knowledge and understanding of customers’ and co-workers’ need, demands and expectations in the local market
Good knowledge of IKEA Concept, the IKEA Brand Identity and the IKEA Culture & Values