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Fulfilment Operations Team Leader

South Korea, Goyang-si Employment contract · Job Posted May 14, 2026
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Job Responsibility

  • Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
  • Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession
  • Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
  • Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyze existing workload to secure daily volume handling and meet seasonal needs
  • Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

Requirements

  • Good knowledge of retail and/or logistics processes, tools and working methods
  • Good knowledge of different leadership styles and how to adapt it according to needs and different situations
  • Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business
  • Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures
  • Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety and security
  • Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
  • Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture & Values

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  • Lead, coach, recruit, retain, and develop Fulfilment Operations Co-workers to build a confident, high-performing, and future-ready team
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  • Ensure a balanced inbound and outbound volume flow by optimizing space, equipment, and staffing to maximize efficiency
  • Maintain high standards for product handling, merchandising, stock accuracy, and damage prevention
  • Contribute to and follow up on the retail store logistics action plan to ensure alignment with unit goals and business priorities
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What we offer
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
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Until further notice
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  • Good knowledge of retail and/or logistics processes, tools and working methods
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  • Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety and security
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  • Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture & Values
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  • Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
  • Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession
  • Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
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Fulfilment Operations Team Leader

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  • Take direct lead with identifying, recruiting, retaining and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession
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  • Secure effective, qualitative and efficient daily fulfilment operations within the assigned area of responsibility by contributing to goal setting, people, shift and equipment planning, create co-workers' quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyse existing workload to secure daily volume handling and meet seasonal needs
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What we offer
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  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
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  • Maintain a clean, organised and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security and the environment
  • Secure effective, qualitative and efficient daily fulfilment operations within the assigned area of responsibility by contributing to goal setting, people, shift and equipment planning, create co-workers' quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects and analyse existing workload to secure daily volume handling and meet seasonal needs
  • Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment
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  • Wellness days (in addition to your vacation days!)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
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  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
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  • Ensure a balanced inbound and outbound volume flow by optimizing space, equipment, and staffing to maximize efficiency
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  • Contribute to and follow up on the retail store logistics action plan to ensure alignment with unit goals and business priorities
  • Ensure a clean, organized, and safe working environment while promoting safe goods-handling practices and a strong safety mindset
  • Ensure co-workers follow IKEA's Code of Conduct, internal regulations, and all local health, safety, security, and environmental laws
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  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
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We're the team behind the scenes that make the IKEA products available to the ma...
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  • Support the implementation of the Customer Fulfilment Sustainability agenda within the assigned unit operations environment.
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What we offer
  • Wellness days (in addition to your vacation days)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
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At IKEA, a warehouse job is so much more than moving products from A to B. It’s ...
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https://www.ikea.com Logo
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Flip Icon
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  • University degree and 2 years of related experience, or minimum 5 years of related experience
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  • Ensure all co‑workers understand, are trained in, and are empowered to execute fulfilment and goods flow routines that secure strong product availability and accurate stock management
  • Create an inclusive, motivating culture that supports learning, development, and succession planning
  • Secure daily fulfilment operations by supporting goal setting, shift planning, workload balancing, equipment coordination, and resource prioritization
  • Ensure a balanced inbound and outbound volume flow by optimizing space, equipment, and staffing to maximize efficiency
  • Maintain high standards for product handling, merchandising, stock accuracy, and damage prevention
  • Contribute to and follow up on the retail store logistics action plan to ensure alignment with unit goals and business priorities
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  • Ensure co‑workers follow IKEA's Code of Conduct, internal regulations, and all local health, safety, security, and environmental laws
  • Support the Customer Fulfilment Sustainability agenda by enabling efficient and environmentally responsible operations that support long‑term profitability
What we offer
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  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
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Fulfilment Operations Team Leader

As a Fulfillment Operations Team Leader at IKEA, you will play a crucial role in...
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Salary:
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Expiration Date
Until further notice
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  • Good knowledge of retail and/or fulfilment operations processes, tools and working methods
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  • Working with your team to secure the highest goods availability and operational readiness
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What we offer
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  • 20 weeks paid parental leave for mothers
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