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Fulfilment Operations Team Leader

https://www.ikea.com Logo

IKEA

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Location:
Denmark, Aalborg

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

As a Team Leader in Customer Fulfilment, you help ensure that every day we’re ready to open a well-stocked store. In this role, you balance operational tasks, strategic oversight, and visible leadership of your team, while collaborating across functions at IKEA Aalborg. You motivate your co-workers and make sure they always perform their tasks efficiently and in accordance with safety regulations. Additionally, you thrive on analyzing and optimizing product placement in close collaboration with other leaders – and you find it exciting to drive improvements that make a real difference in everyday operations.

Job Responsibility:

  • Development and optimization of workflows and processes within the department
  • Development and leadership of your team of 10–15 co-workers
  • Ensuring we meet our core operational tasks every day
  • Contributing to a strong commercial performance in our Self-Serve warehouse
  • Making sure your department is always up to date with IKEA’s current safety regulations
  • Focus on key performance indicators such as damaged goods and number of handlings
  • Focus on employee well-being, sick leave, and staff turnover

Requirements:

  • Have at least 1–2 years of leadership experience
  • Can communicate fluently in Danish and/or English, both written and spoken
  • Have experience building structure in a busy and ever-changing environment
  • Are skilled at spotting opportunities and finding solutions to various challenges

Nice to have:

  • Experience in retail or logistics
  • Forklift license
  • Experience with forklift driving
What we offer:
  • Pension scheme
  • Health insurance
  • Massage program
  • Staff canteen
  • Employee discount
  • Partner discount programs
  • Annual gift
  • Bonus scheme

Additional Information:

Job Posted:
October 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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