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Fulfilment Operations Team Leader

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IKEA

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Location:
United States , Stoughton

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

27.51 - 38.00 USD / Hour
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Job Description:

At IKEA, a warehouse job is so much more than moving products from A to B. It's your chance to make a positive impact, grow your skills, and help create a better everyday life for the many. In this role, you'll help lead daily fulfilment operations by assigning tasks, guiding co-workers, and ensuring high-quality, cost-efficient performance with the customer at the center. You'll champion a safe, sustainable, and healthy work environment—every day. Bring your uniqueness. Grow with us. Start a better life for yourself.

Job Responsibility:

  • Lead, coach, recruit, retain, and develop Fulfilment Operations Co-workers to build a confident, high-performing, and future-ready team
  • Ensure all co-workers understand, are trained in, and are empowered to execute fulfilment and goods flow routines that secure strong product availability and accurate stock management
  • Create an inclusive, motivating culture that supports learning, development, and succession planning
  • Secure daily fulfilment operations by supporting goal setting, shift planning, workload balancing, equipment coordination, and resource prioritization
  • Ensure a balanced inbound and outbound volume flow by optimizing space, equipment, and staffing to maximize efficiency
  • Maintain high standards for product handling, merchandising, stock accuracy, and damage prevention
  • Contribute to and follow up on the retail store logistics action plan to ensure alignment with unit goals and business priorities
  • Ensure a clean, organized, and safe working environment while promoting safe goods-handling practices and a strong safety mindset
  • Ensure co-workers follow IKEA's Code of Conduct, internal regulations, and all local health, safety, security, and environmental laws
  • Support the Customer Fulfilment Sustainability agenda by enabling efficient and environmentally responsible operations that support long-term profitability

Requirements:

  • 5 years of related experience
  • Minimum 1 year of managerial experience
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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