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The Fulfilment Operations Team Leader role focuses on leading logistics teams, ensuring compliance with health and safety regulations, maintaining operational readiness, implementing local business plans, and driving sustainability efforts within the unit.
Job Responsibility:
Lead the Logistics Team in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Take direct lead with identifying, recruiting, retaining, and developing the many talents in your team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession
Maintain a clean, organized, and safe working environment throughout the unit and secure that colleagues work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
Secure effective, qualitative, and efficient daily operational routines within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create colleagues’ quality awareness to prevent and reduce damages, drive the implementation of local business plans and, or projects and analyse existing workload to secure daily volume handling and meet seasonal needs
Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment
Requirements:
Experience as a leader of a team and of logistics processes
Good knowledge of different leadership styles and how to adapt it according to needs and different situations
Good knowledge of retail and, or logistics processes, tools and working methods
Understanding of budget, cost and key performance indicators and how to use them to plan, follow up and steer the business
Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security
Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
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