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Fulfilment Operations Manager

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IKEA

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Location:
Belgium , Wilrijk

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

Job Responsibility:

  • You translate the national strategy into a local business plan and ensure it is implemented, together with your colleagues on the management team and other teams.
  • You lead the customer fulfilment team and other store logistics functions and work with the sales team to ensure maximum availability of merchandise and reliable fulfillment of customer orders at the lowest possible cost.
  • You ensure an effective, qualitative and efficient merchandise flow process, including goods receipt, replenishment and order fulfillment, to guarantee product quality, merchandising and inventory accuracy.
  • You contribute, through relevant goods flow input and feedback, to the local business plan and logistics action plan and ensure that these actions are implemented in inbound and outbound goods flow processes.
  • You live the IKEA values and nurture a strong and successful IKEA culture that inspires colleagues to achieve extraordinary results in the store and especially in the goods flow team.

Requirements:

  • You have experience of leadership as a manager, preferably in a retail environment or supply chain.
  • You guarantee high availability of the goods for the customer and protect the commercial interests of the store.
  • You direct the key performance indicators of the department.
  • As Goods Flow Manager, you will be responsible for optimizing and developing all warehouse operations to maximize logistics performance.
  • You will ensure that the prerequisites are in place for effective and efficient goods receipt, replenishment of sales areas and preparation of goods for our customers, with a focus on execution excellence.
  • You can work at both strategic and operational level.
  • You have strong analytical skills.
  • You like working on personalised solutions in the short, long and medium-long term.
What we offer:
  • Eco-vouchers
  • End-of-year bonus, holiday pay and sector premiums
  • An additional allowance if you come by bike
  • Private leasing of an electric bike
  • Comprehensive hospitalization insurance
  • A private accidents insurance
  • Pension savings
  • A leave savings plan
  • Extra-legal holidays, seniority holidays and for full-time colleagues 6 extra days off
  • A canteen where you can eat delicious food at very democratic prices
  • IKEA Tack! Loyalty reward
  • ONE IKEA Bonus
  • IKEA Benefits at work
  • IKEA staff discount 15% on all your purchases
  • Team outings & staff parties
  • A nice extra in case of legal cohabitation/marriage/birth/retirements

Additional Information:

Job Posted:
May 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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