Fulfilment Operations Manager, IKEA

IKEA

Location:
South Korea, Yongin-Si

Category:
Logistics

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Fulfilment Operations Manager position at IKEA Giheung responsible for leading goods flow operations and team management in a retail logistics environment

Job Responsibility:

Collaborate with the Fulfilment Manager, Fulfilment Integration Manager and Sales to optimize store capacity, balancing inbound and outbound volume for efficient logistics operations, and planning for future needs
Lead the goods flow team in collaboration with the Store Fulfilment Operations Leader and commercial team to ensure optimal goods availability and efficient order fulfilment
Identify, recruit, retain and develop the many talents in the goods flow team to secure a diverse, competent team that can execute it's assigned responsibilities with confidence and secure the future succession
Uphold IKEA's commitment to environmental sustainability, taking actions that contribute to long-term profitability in a sustainable way
Foster IKEA's values and culture, inspiring colleagues to achieve extraordinary achievements
Ensure the team's compliance with IKEA's code of conduct, internal regulations, and local legislation regarding health, safety, security, and the environment
Guarantee a positive customer shopping experience through effective, quality, and efficient goods flow within the store's processes

Requirements:

Interest in home furnishing, people's life at home, and the IKEA product range
Passion for developing people and talent
Drive to exceed goals through people
Passion for logistics and working in a fast-paced and constantly changing retail environment
Understanding of retail logistics performance monitoring and how KPIs are built up and influence each other
Knowledge of working methods to prevent goods' damages during all in-store goods flow processes
Knowledge of effective merchandising principles that make shopping easy and keep sales spaces full and attractive
Experience in creating, following, and maintaining guiding framework documents with internal and/or external stakeholders
Knowledge of supply chain methods, policies, and requirements related to goods transportation and delivery from IKEA warehouses and suppliers to IKEA store and from IKEA units to customer homes
Able to work on weekends, public holidays and between 05:00 and 21:30

Additional Information:

Job Posted:
October 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Fulfilment Operations Manager