Fulfilment Operations Manager, IKEA

IKEA

Location:
Australia, Tempe

Category:
Logistics

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As Fulfilment Operations Manager, you will lead and develop a high-performing team focused on operational excellence in supply chain fulfilment. You will manage resources, drive innovations, ensure compliance with regulations, and foster team well-being. IKEA offers a diverse and inclusive workplace with numerous benefits, and opportunities to further your career.

Job Responsibility:

Leading, coaching, and developing a high-performing Fulfilment Operations team
facilitating effective stakeholder relationships to ensure the IKEA Concept and commercial priorities are a living reality and support maximised goods availability and customer order fulfilment efficiency
ensuring compliance with IKEA Code of Conduct, IKEA Standard Operating Procedures, internal regulations, and local legislation related to health, safety & security within the Fulfilment Operations team
effectively leading change when implementing improvements, new processes, technologies, and ways of working
placing a strong emphasis on nurturing well-being and managing performance, development, and actively planning succession
effectively managing resources and operational expenses to maximise efficiency and drive profitability in fulfilment operations.

Requirements:

Minimum of 3 years’ experience in logistics or supply chain management delivering business and people results
a comprehensive understanding of safety, standard operating procedures, and industry requirements in fulfilment and the ability to embed these into the culture
proven experience managing effective internal and external stakeholder relationships to achieve fulfilment and business goals
strong analytical skills and an ability to understand budget, cost and key performance measurements and translate them into actions
strong communication and leadership, with a demonstrated capacity to lead teams, set clear priorities, delegate tasks effectively, and provide constructive feedback.

What we offer:

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
co-worker uniform provided
free Co-worker parking
bonus programme (where eligible)
benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
co-worker Loyalty programme (extra contribution to your superannuation fund where eligible).

Additional Information:

Job Posted:
July 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Fulfilment Operations Manager