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Fulfilment Operations Flow Planner

South Korea, Gwangmyeong · Job Posted May 16, 2026
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Job Description

Job ID: 344351. Date posted: 14/05/2026. Who you are: Knowledge of retail and/or logistics processes, tools and working methods. Good knowledge of IKEA flow and capacity leading to an excellent customer fulfilment. Good knowledge and understanding of the customer’s needs, demands and expectations in the local market. Good knowledge and understanding of KPIs used for success measures in own function. Good knowledge of relevant IT systems/solutions/tools. Knowledge of resource and equipment planning according to potential sales scenarios, forecast and fulfilment flows allocation. Good knowledge of the IKEA Concept, the IKEA Brand Identity and the IKEA Culture & Values. Your responsibilities: Responsible to optimise the flow planning for efficient internal end-to-end operations. Support the Team Leaders with the resource and equipment planning. Secure, together with the Fulfilment Integration Team, that all pre-requisites for an efficient and customer-centric operation are in place. Contribute to the capacity planning in the unit. Securing via good communication that new set-ups and planning are adopted by the relevant unit teams.

Job Responsibility

  • Responsible to optimise the flow planning for efficient internal end-to-end operations
  • Support the Team Leaders with the resource and equipment planning
  • Secure, together with the Fulfilment Integration Team, that all pre-requisites for an efficient and customer-centric operation are in place
  • Contribute to the capacity planning in the unit
  • Securing via good communication that new set-ups and planning are adopted by the relevant unit teams

Requirements

  • Knowledge of retail and/or logistics processes, tools and working methods
  • Good knowledge of IKEA flow and capacity leading to an excellent customer fulfilment
  • Good knowledge and understanding of the customer’s needs, demands and expectations in the local market
  • Good knowledge and understanding of KPIs used for success measures in own function
  • Good knowledge of relevant IT systems/solutions/tools
  • Knowledge of resource and equipment planning according to potential sales scenarios, forecast and fulfilment flows allocation
  • Good knowledge of the IKEA Concept, the IKEA Brand Identity and the IKEA Culture & Values

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