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Fulfilment Operations Coordinator

https://www.ikea.com Logo

IKEA

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Location:
India , New Delhi

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!

Job Responsibility:

  • Support the Fulfilment Operations Team Leader in daily running of different parts of the fulfilment unit operations as part of the development assignment
  • Support the team both planning/leading and perform task for major areas of responsibility, picking, packing, unloading, loading and replenishment of goods/orders within the agreed time with the customer in focus
  • Maintain a clean, organised and safe environment throughout the fulfilment unit
  • Ensure adherence and compliance of all safety requirements, Standard Operating Procedures and secure proper training across function
  • Responsible for the achievement of the goals determined by the Fulfilment Operations Manager or Team Leader, in order to support overall fulfilment operations goals and achieve excellence in running operations
  • Supervise the daily processes in the assigned area of responsibility, identifying and acting on improvement potentials and ensuring that daily routines are followed

Requirements:

  • University/college degree (Economics, Logistics, Supply Chain Management) or relevant experience and proven performance in retail and/or logistics role
  • Proven experience in utilizing technical equipment
  • Proven record of applying and taking personal initiatives
  • Computer skills
  • Experience in planning and improving daily operations
  • Confident and clear communication in English both written and verbal
  • Knowledge of retail and/or logistics processes, tools and working methods
  • Good knowledge and understanding of the customer’s needs, demands and expectations in the local market
  • Good knowledge and understanding of KPIs used for success measures in own function
  • Understanding of different leadership styles and their usage according to needs and different situations
  • Good knowledge of relevant IT systems/solutions/tools
  • Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security
  • Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
  • Good knowledge of the IKEA Concept, the IKEA Brand Identity and the IKEA Culture & Values
  • Ability to deliver the results when dealing with the unknown and adapting to changes in Fulfilment Operations
  • Ability to respond to business and customer needs by providing effective solutions within the area of responsibility

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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