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Fulfilment Operations Coordinator

https://www.ikea.com Logo

IKEA

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Location:
Australia, Perth

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

30.75 AUD / Hour

Job Description:

As a Fulfilment Operations Coordinator at IKEA, you'll coordinate and supervise daily operations, support fulfilment tasks like picking and packing, optimise performance and ensure a safe working environment.

Job Responsibility:

  • Coordinating and supervising the daily operations of the Fulfilment Operations team to secure efficient and safe fulfilment processes
  • support the team both in planning/leading and performing tasks for major areas of responsibility, such as picking, packing, unloading, loading and replenishment of goods/orders within the agreed KPIs, whilst fostering a customer-centric mindset
  • providing feedback on team performance, analysing and implementing effective solutions where needed, optimising commerciality, and securing excellence in operations
  • contributing to the implementation and achievement of the Fulfilment Operations department goals
  • maintain a clean, organised, and safe environment throughout your area of responsibility, ensuring adherence and compliance of all safety requirements, Standard Operating Procedures (SOP), including securing a safe environment for customers and co-workers
  • facilitate onboarding training and on-the-floor co-worker support to secure competence and the achievement of learning goals within the department.

Requirements:

  • Demonstrated passion for fulfilment operations processes and people’s life at home
  • enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks
  • a strong advocate for a safe working environment, ensuring that hazards are identified and removed
  • excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations
  • a detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function
  • energised by continuous learning, with a renew & improve mindset
  • proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools.
What we offer:
  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • $30.75 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights)
  • rosters published 4 weeks in advance
  • 15% Co-worker discount
  • subsidised meals and complimentary drinks in our Co-worker restaurant
  • free uniforms provided
  • free Co-worker parking
  • bonus programme (where eligible)
  • benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • 24/7 access to our Employee Assistance Program for health and wellbeing support.

Additional Information:

Job Posted:
October 08, 2025

Expiration:
October 21, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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