Fulfilment Operations Coordinator

• Keeping the environment safe for co-workers and customers
• providing excellent stock availability
• ensuring seamless, sustainable, affordable customer experience
• coordinating and supporting the department team operationally
• acting upon customer feedback

• Demonstrated passion for fulfilment operations processes and people’s life at home
• enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks
• a strong advocate for a safe working environment, ensuring that hazards are identified and removed
• excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations
• a detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function
• energised by continuous learning, with a renew & improve mindset
• proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools

Ability to act upon customer feedback and provide excellent customer service

• 5 weeks’ Paid Annual Leave
• Paid Parental Leave
• Family & Community Leave
• 15% Co-worker discount
• Subsidised meals and complimentary drinks in Co-worker restaurant
• Free uniforms provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership
• Co-worker Loyalty programme (extra contribution to superannuation fund where eligible)
• 24/7 access to Employee Assistance Program for health and wellbeing support