Fulfilment Operations Co-worker, IKEA

IKEA

Location:
Australia, Tempe

Category:
Logistics

Contract Type:
Employment contract

Salary:

27.35 AUD / Hour

Save Job

Apply Position

Job Description:

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

Job Responsibility:

Safely and efficiently storing goods, replenishing sales locations, picking, packing, checking, and preparing customer orders for delivery or collection within set KPIs
Using IKEA systems to efficiently manage customer workflow
Supporting all customer enquiries with a friendly, helpful, knowledgeable approach as you pick orders in a retail store environment, and hand out click and collect orders to customers
Actively contributing to the highest possible stock availability by ensuring accurate replenishment, goods storage, picking, checking, hand out, & return flow, and taking responsibility to follow up discrepancies to ensure our customers always have the right information
Ensuring IKEA Standard Operating Procedures (SOPs), rules, and guidelines are followed throughout the process to ensure the safety of both customers and co-workers
Frequent lifting and use of manual handling equipment such as pallet jacks, while working safely alongside forklift operations
Supporting the wider fulfilment operations team with tasks where required with tasks like goods replenishment

Requirements:

Strong interest in supply chain and efficient & safe fulfilment operations
A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers
Collaborative, as well as a high level of autonomy so you can work effectively independently
An energetic approach as you will be on your feet all day, frequently lifting, and using manual handling equipment such as pallet jacks
Strong customer focus and a friendly, service-based approach ensuring we keep the customer in mind no matter what we do
Ability to prioritise tasks and communicate well in a fast-paced environment
Ability to learn and use internal IT systems to manage workflow
A priority on safe work practices and being comfortable with physical work and manual handling, including frequent lifting of flat packed furniture to replenish warehouse locations and fulfil customer orders

What we offer:

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
August 09, 2025

Expiration:
August 21, 2025

Employment Type:

Parttime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Fulfilment Operations Co-worker

IKEA

Location:Australia, Tempe

Category:Logistics

Contract Type:Employment contract