Fulfilment Operations Co-worker, IKEA

IKEA

Location:
Australia, Marsden Park

Category:
Logistics

Contract Type:
Employment contract

Salary:

27.35 AUD / Hour

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Job Description:

Part-time Fulfilment Operations Co-worker responsible for assisting in supply chain operations such as order picking, customer service, and warehouse tasks while adhering to safety standards and team collaboration.

Job Responsibility:

Safely and efficiently picking, packing, checking, and preparing customer orders for delivery or collection within set KPIs
using IKEA systems to manage customer workflow
supporting all customer enquiries with a friendly, helpful, knowledgeable approach as you pick orders in a retail store environment, and hand out click and collect orders to customers
actively contributing to the highest possible stock availability by ensuring accurate picking, checking, and return flow, and taking responsibility to follow up discrepancies to ensure our customers always have the right information
ensuring IKEA Standard Operating Procedures (SOPs), rules, and guidelines are followed throughout the process to ensure the safety of both customers and co-workers
frequent lifting and use of manual handling equipment such as pallet jacks, while working safely alongside forklift operations
supporting the wider fulfilment operations team with tasks where required with tasks like goods replenishment.

Requirements:

Strong interest in supply chain and fulfilment operations
a ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers
collaborative, as well as a high level of autonomy so you can work effectively independently
an energetic approach as you will be on your feet all day, frequently lifting, and using manual handling equipment such as pallet jacks
customer focused with a friendly, helpful approach ensuring we keep the customer in mind no matter what we do
ability to prioritise tasks and communicate well in a fast-paced environment
ability to learn and use internal IT systems to manage workflow
a priority on safe work practices and being comfortable with physical work and manual handling, including frequent lifting of flat packed furniture to fulfil orders.

What we offer:

$27.35 base hourly pay rate
above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
co-worker uniform provided
free Co-worker parking
bonus programme (where eligible)
benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible).

Additional Information:

Job Posted:
August 19, 2025

Expiration:
August 31, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Fulfilment Operations Co-worker

IKEA

Location:Australia, Marsden Park

Category:Logistics

Contract Type:Employment contract