Fulfilment Operations Co-worker, IKEA

IKEA

Location:
Australia, North Lakes, Queensland

Category:
Logistics

Contract Type:
Employment contract

Salary:

28.31 AUD / Hour

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Job Description:

At IKEA, we aim to create a better everyday life for the many people. This Fulfilment Operations Co-worker role requires picking, packing, and handling customer orders within set Key Performance Indicators (KPIs). Tasks include managing deliveries, replenishment, stock control, and Click & Collect processes. The role involves physical activity and manual handling. Applicants should bring a commitment to customer focus, safety, collaboration, and prioritizing tasks in a fast-paced environment.

Job Responsibility:

Pick, pack, and check products for in-store and online customer orders, meeting set KPIs
Hand out Click & Collect orders, organise deliveries, and resolve order-related issues
Contribute to goods availability by ensuring accurate replenishment and stock control
Follow IKEA Standard Operating Procedures (SOPs) to keep customers and co-workers safe
Operate forklifts and other equipment to complete fulfilment tasks
Manage stock storage, retrieval, replenishment, and internal transport within the warehouse
Support the wider fulfilment team with tasks such as Click & Collect handouts

Requirements:

A passion for fulfilment operations with strong attention to detail
A collaborative mindset, while also being confident working independently
Energy and resilience – you’ll be on your feet and physically active all day
A strong customer focus in everything you do
The ability to prioritise in a fast-paced environment
A commitment to safety and comfort with manual handling, including repetitive heavy lifting

What we offer:

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave
15% Co-worker discount
Rosters published 4 weeks in advance
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

Job Posted:
September 18, 2025

Expiration:
October 01, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Fulfilment Operations Co-worker

IKEA

Location:Australia, North Lakes, Queensland

Category:Logistics

Contract Type:Employment contract