Fulfilment Operations Co-worker Job at IKEA (Perth)

Job Responsibility

Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs
Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails
Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues
Using different types of forklifts and machines to complete fulfilment operations tasks
Storing, retrieving, replenishment and internal transportation of stock within the warehouse
Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts

A Passion for optimising fulfilment operations, with an eye to detail
A 'Togetherness' mindset where you'll work closely with your team and other departments to secure the best possible outcome for the customers
Ability to collaborate, yet also be able to work independently
An energetic approach as you will be on your feet all day
Strong customer focus, ensuring we keep the customer in mind no matter what we do
Ability to prioritise tasks in a fast-paced environment
A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting
forklift license

$28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support