This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Safely and efficiently storing goods, replenishing sales locations, picking, packing, checking, and preparing customer orders for delivery or collection within set KPIs
Using IKEA systems to efficiently manage customer workflow
Supporting all customer enquiries with a friendly, helpful, knowledgeable approach as you pick orders in a retail store environment, and hand out click and collect orders to customers
Actively contributing to the highest possible stock availability by ensuring accurate replenishment, goods storage, picking, checking, hand out, & return flow, and taking responsibility to follow up discrepancies to ensure our customers always have the right information
Ensuring IKEA Standard Operating Procedures (SOPs), rules, and guidelines are followed throughout the process to ensure the safety of both customers and co-workers
Frequent lifting and use of manual handling equipment such as pallet jacks, while working safely alongside forklift operations
Supporting the wider fulfilment operations team with tasks where required with tasks like goods replenishment
Requirements
Strong interest in supply chain and efficient & safe fulfilment operations
A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers
Collaborative, as well as a high level of autonomy so you can work effectively independently
An energetic approach as you will be on your feet all day, frequently lifting, and using manual handling equipment such as pallet jacks
Strong customer focus and a friendly, service-based approach ensuring we keep the customer in mind no matter what we do
Ability to prioritise tasks and communicate well in a fast-paced environment
Ability to learn and use internal IT systems to manage workflow
A priority on safe work practices and being comfortable with physical work and manual handling, including frequent lifting of flat packed furniture to replenish warehouse locations and fulfil customer orders
What we offer
$29.00 base hourly pay rate
5 weeks of Paid Annual Leave, Parental Leave Pay, and more
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your Kiwisaver where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support