Fulfilment Operations Co-worker, IKEA

IKEA

Location:
Australia, Tempe, New South Wales

Category:
Logistics

Contract Type:
Employment contract

Salary:

28.31 AUD / Hour

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Job Description:

Fulfilment Operations Co-workers at IKEA are responsible for picking, packing, and checking products for customer orders, supporting stock accuracy, handing over orders, and ensuring safety standards are met. Roles require physical work, customer focus, and adherence to guidelines. Benefits include paid leave, discounts, and health programs.

Job Responsibility:

Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs
Handing over Click & Collect and home delivery orders, and proactively solving any order issues
Proactively supporting stock accuracy and minimising discrepancies, acting quickly to correct deviations
Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues
Safely using and maintaining machinery, equipment, PPE, and correct manual handling techniques to complete operational tasks
Supporting the wider fulfilment operations team with tasks where required such as replenishment, inventory counts, and other tasks

Requirements:

A passion for fulfilment operations, & stock accuracy, with a strong eye for detail
Strong customer focus, ensuring we keep the customer in mind no matter what we do
Strong communication skills with a collaborative, cross-functional, & customer-centric approach
A priority for safety, and being comfortable with physical work and manual handling, including regular lifting, use of manual handling equipment, and being on your feet for long periods
Ability to prioritise tasks and work independently to meet deadlines in a fast-paced environment

What we offer:

Base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights)
5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support

Additional Information:

Job Posted:
October 11, 2025

Expiration:
November 07, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Fulfilment Operations Co-worker

IKEA

Location:Australia, Tempe, New South Wales

Category:Logistics

Contract Type:Employment contract