Fulfilment Operation Team Leader, IKEA

IKEA

Location:
Italy, Rimini

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Lead the team behind the scenes that make the IKEA products available to the many people. Use supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs.

Job Responsibility:

Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals daily
Lead, coach and develop the operational teams
Secure all is performed with high quality at lowest possible costs and the customer in focus and always with an everyday safe, sustainable, and healthy work environment in mind
Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team
Maintain a clean, organized, and safe working environment throughout the unit
Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility
Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment

Requirements:

Experience as a coordinator of a team and of logistics processes
Good knowledge of retail and/or logistics processes, tools and working methods
Good knowledge of different leadership styles and how to adapt it according to needs and different situations
Understanding of budget, cost, and key performance indicators and how to use them to plan, follow up and steer the business
Understanding and active usage all IKEA manuals, and the relevant Standard Operating Procedures
Sound understanding of the IKEA Code of Conduct, as well as regulations and legislation relating to health, safety, and security
Knowledge and skills of safe and efficient forklifts' driving working methods according to IKEA rules and local legislation
Ability to communicate in English and Italian

What we offer:

Inclusive work environment
Diverse and supportive climate

Additional Information:

Job Posted:
November 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Fulfilment Operation Team Leader