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We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Job Responsibility:
Contribute to the execution of Operational Forecasting by partnering with commercial and store teams, proactively monitoring performance, identifying deviations, and ensuring high-quality forecasts
Support inventory planning and execution, ensuring optimal stock levels and availability
Proactively secure correct range management by monitoring assortment accuracy and taking corrective actions when gaps or discrepancies are identified
Ensure stock accuracy by closely monitoring transactions, identifying root causes of discrepancies (e.g., receiving errors or incorrect transactions), and driving corrective actions
Investigate missing or inaccurate stock by deeply analyzing system data, physical inventory flows, and transactional history to connect the dots and make issues clear and actionable
Collaborate cross-functionally with store partners and internal stakeholders to resolve inventory issues and improve operational processes
Build strong relationships with store teams by actively listening, paying close attention to stock accuracy concerns, and providing clear guidance and support
Communicate insights, risks, and improvement opportunities clearly and confidently to stakeholders, including presenting findings in group settings when required
Requirements:
University degree in Logistics, Supply Chain, Economics, Business Administration, or a related field, or equivalent experience within retail, home furnishing, supply chain, or customer service environments
Strong analytical and numerical skills, with the ability to interpret data, identify discrepancies, and recommend corrective actions
Proven experience in problem-solving, process improvement, and operational execution
Ability to deep dive into inventory issues, connect data points, and clearly explain findings and root causes
Strong communication, stakeholder management, and customer-centric mindset
Demonstrated leadership skills, including confidence in public speaking and influencing cross-functional partners
What we offer:
Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan