Fulfilment Integration Specialist Job at IKEA (St Louis)

Fulfilment Integration Specialist

Customer Fulfilment (CFF) is a fundamental part in making IKEA multichannel reta...

Location

China , Beijing

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University degree (Logistics, Economics, Business Administration or related) or equivalent working experience in retail/home furnishing/supply chain/customer service.
Very good computer skills and high proficiency in Microsoft Office
Proven analytical and numeric skills and the ability to identify and address required actions
Experience in problem-solving and process improvement
Confident and clear communication in English both written and verbal

Job Responsibility

Contributing to the planning and execution of Commercial activation, local, country, and global.
Contributing to the execution of Operational Forecasting in the unit in co-operation with commercial partners, by proactively monitoring and highlighting deviations and securing high quality in the operational forecast.
Contributing to securing correct range management in the unit by proactively monitoring and taking needed actions.
Contributing to securing correct stock accuracy in the unit by proactively monitoring and taking needed actions.
Contributing to securing optimal Stock structure by proactively working to reduce Avoidable stock, resulting in healthy capacity utilization and low costs.

Fulltime

Fulfilment Integration Specialist

We’re the team behind the scenes that make the IKEA products available to the ma...

Location

India , New Delhi

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Good understanding of retail, logistics, fulfilment, and customer service operations
Understand customer needs, market expectations, and operational excellence standards
Comfortable working with KPIs, operational data, and forecasting tools
Strong analytical and numerical skills with the ability to identify gaps and solve problems
Proficient in Microsoft Office and relevant operational systems/tools
Proactive and tactical in handling operational challenges and business opportunities
Strong collaboration and stakeholder management skills across teams and functions
Experience in process improvement and driving operational efficiency
University degree in Logistics, Economics, Business Administration, or related field, or equivalent work experience in retail/supply chain/customer service

Job Responsibility

Support and drive customer-centric fulfilment operations with focus on performance and efficiency
Contribute to planning and execution of commercial activations at local and market levels
Support operational forecasting by monitoring trends, identifying deviations, and improving forecast accuracy
Ensure high stock accuracy through proactive monitoring and corrective actions
Help maintain optimal stock structure to reduce avoidable stock and operational costs
Ensure goods flow processes are executed as per standard operating procedures, including safety and quality measures
Collaborate with fulfilment, distribution, and commercial teams for smooth forward and reverse flow of goods
Support replenishment processes, waste management, and click-and-collect operations
Work closely with commercial teams to ensure proper resource planning based on forecast and commercial calendar
Contribute to continuous improvement initiatives for better availability, lead times, operational efficiency, and customer experience across sales channels

Fulltime

Fulfilment Integration Specialist

Verantwortung für eine effiziente Lagerung, die Optimierung des Warenflusses sow...

Location

Austria , Vienna

Salary:

2663.00 EUR / Month

IKEA

Expiration Date

Until further notice

Requirements

Du bist eine offene, kommunikative Persönlichkeit und kannst andere überzeugen
Du hast analytische Kenntnisse und kannst sehr gut mit Excel umgehen
Du hast eine Affinität für Zahlen und begeisterst dich für inventurrelevante Arbeitsprozesse
Du übernimmst gerne Verantwortung und triffst Entscheidungen innerhalb deines Bereichs unter Berücksichtigung des Big Pictures
Du bist zuverlässig und arbeitest genau
Du kommunizierst gerne klar und verständlich auf Deutsch und im besten Fall auch auf Englisch
Du bist eine KPI-getriebene Person, um die gesetzten Ziele zu erreichen
Du bist in der Lage, komplexe logistische Szenarien zu analysieren und mit ihnen zu arbeiten
Du bist ein Profi darin Lösungen für komplexe Probleme zu finden

Job Responsibility

Verantwortung für eine effiziente Lagerung, die Optimierung des Warenflusses sowie die Sicherstellung einer korrekten Bestandsführung im CDC
Erstellung, Pflege und Weiterentwicklung von Lagerplänen und -strukturen, um Arbeitsabläufe effizienter zu gestalten und Kapazitäten bestmöglich zu nutzen
Eigenständige Planung, Durchführung und Auswertung von Inventuren sowie die ordnungsgemäße Erfassung und Pflege aller relevanten Daten im WMS
Analyse von Kapazitäten, frühzeitige Erkennung möglicher Engpässe und Erarbeitung geeigneter Lösungen
Laufende Optimierung des Pick-Layouts sowie kontinuierliche Verbesserung operativer Prozesse mit Blick auf Effizienz und Qualität
Erstellung und Bereitstellung relevanter Statistiken sowie Nachverfolgung vereinbarter Ziele
Enge Zusammenarbeit mit internen Teams (z. B. Operations, IT) und aktive Kommunikation mit externen Schnittstellen
Übernahme von Verantwortung im Team, Unterstützung von Kolleg:innen und aktiver Beitrag zur Weiterentwicklung unserer Arbeitsprozesse

What we offer

Ein sicherer Arbeitsplatz mit einem Einstiegsgehalt über dem Kollektivvertrag in einem inklusiven und werteorientierten Unternehmen
ONE IKEA Bonus (jährlich bei Zielerreichung für alle Mitarbeiter:innen)
Ein Dienstplan, abgestimmt auf deine Bedürfnisse, 4 Wochen im Vorhinein
Weiterbildungs- und Aufstiegsmöglichkeiten im In- und Ausland
Lebens- und private Unfallversicherung
15% Einkaufsrabatt und vergünstigtes Essen

Fulltime

Fulfilment Integration Specialist

Location

South Korea , Gangdong

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Interest in home furnishing, people’s life at home, and the IKEA product range
Passion for developing people and talent
Good knowledge of IKEA processes (retail and logistics processes), tools, and working methods
Good understanding of customers’ needs, demands, and expectations in the local market
Good knowledge and understanding of KPIs used as success measures for your function
Good knowledge of relevant IKEA systems, solutions, and tools
Good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA Culture Values
Ability to build trustful relationships across the organization
Good communication and influencing skills
High proficiency in Microsoft Office (advanced Excel skills are a plus)

Job Responsibility

Enable efficient operations by supporting supply integration, cooperating with supply chain partners, and securing correct unit replenishment
Enable preconditions, secure availability, and ensure efficient execution of replenishment and customer order fulfilment processes in the fulfilment unit
Contribute to planning and execution of commercial activation at local, country, and global levels
Contribute to operational forecasting in cooperation with commercial partners by proactively monitoring deviations and ensuring high-quality forecasts
Contribute to securing correct range management in the unit by proactively monitoring and taking necessary actions
Contribute to securing accurate stock levels in the unit by proactively monitoring and taking necessary actions
Contribute to securing an optimal stock structure by reducing avoidable stock, ensuring healthy capacity utilization and low costs

Fulltime

Fulfilment Integration Specialist

We’re the team behind the scenes that make the IKEA products available to the ma...

Location

Canada , Coquitlam

Salary:

49120.00 - 60000.00 CAD / Year

IKEA

Expiration Date

Until further notice

Requirements

University degree in Logistics, Supply Chain, Economics, Business Administration, or a related field, or equivalent experience within retail, home furnishing, supply chain, or customer service environments
Strong analytical and numerical skills, with the ability to interpret data, identify discrepancies, and recommend corrective actions
Proven experience in problem-solving, process improvement, and operational execution
Ability to deep dive into inventory issues, connect data points, and clearly explain findings and root causes
Strong communication, stakeholder management, and customer-centric mindset
Demonstrated leadership skills, including confidence in public speaking and influencing cross-functional partners

Job Responsibility

Contribute to the execution of Operational Forecasting by partnering with commercial and store teams, proactively monitoring performance, identifying deviations, and ensuring high-quality forecasts
Support inventory planning and execution, ensuring optimal stock levels and availability
Proactively secure correct range management by monitoring assortment accuracy and taking corrective actions when gaps or discrepancies are identified
Ensure stock accuracy by closely monitoring transactions, identifying root causes of discrepancies (e.g., receiving errors or incorrect transactions), and driving corrective actions
Investigate missing or inaccurate stock by deeply analyzing system data, physical inventory flows, and transactional history to connect the dots and make issues clear and actionable
Collaborate cross-functionally with store partners and internal stakeholders to resolve inventory issues and improve operational processes
Build strong relationships with store teams by actively listening, paying close attention to stock accuracy concerns, and providing clear guidance and support
Communicate insights, risks, and improvement opportunities clearly and confidently to stakeholders, including presenting findings in group settings when required

What we offer

Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

Fulltime

Fulfilment Integration Specialist

Location

South Korea , Yongin-Si

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Good knowledge of IKEA processes (retail and/or logistics processes), tools and working methods leading to excellent operations
Good knowledge and understanding of the customer’s needs, demands and expectations in the local market
Good knowledge and understanding of KPIs used for success measures for own function
Good knowledge of relevant IT systems/solutions/tools
Good knowledge in the IKEA Concept, the IKEA Brand Identity and the IKEA Culture & Values

Job Responsibility

Contributing to the planning and execution of Commercial activation, local, country, and global
Contributing to the execution of Operational Forecasting in the unit in co-operation with commercial partners, by proactively monitoring and highlighting deviations and securing high quality in the operational forecast
Contributing to securing correct range management in the unit by proactively monitoring and taking needed actions
Contributing to securing correct stock accuracy in the unit by proactively monitoring and taking needed actions
Contributing to securing optimal Stock structure by proactively working to reduce Avoidable stock, resulting in healthy capacity utilization and low costs

Fulltime

Fulfilment Integration Specialist

We’re the team behind the scenes that make the IKEA products available to the ma...

Location

India , Hyderabad

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University degree (Logistics, Economics, Business Administration or related) or equivalent working experience in retail/home furnishing/supply chain/customer service
Very good computer skills and high proficiency in Microsoft Office
Proven analytical and numeric skills and the ability to identify, and address required actions with experience in problem-solving and process improvement
Ability to build trustful relationships across the organization
Good communication and influencing skills and an ability to make things happen with flexibility, speed and simplicity
High organisational skills and ability to work in a structured way and an ability to apply analytical and process-oriented thinking when acting and propose solutions
Good knowledge of IKEA processes (retail and/or logistics processes), tools and working methods leading to excellent operations and understanding of the customer’s needs, demands and expectations in the local market
Good knowledge and understanding of KPIs used for success measures for own function and a knowledge of relevant IT systems/solutions/tools
Good knowledge in the IKEA Concept, the IKEA Brand Identity and the IKEA Culture & Values

Job Responsibility

Contributing to the planning and execution of Commercial activation, local, country, and global
Contributing to the execution of Operational Forecasting in the unit in co-operation with commercial partners, by proactively monitoring and highlighting deviations and securing high quality in the operational forecast
Contributing to securing correct range management in the unit by proactively monitoring and taking needed actions
Contributing to securing correct stock accuracy in the unit by proactively monitoring and taking needed actions
Contributing to securing optimal Stock structure by proactively working to reduce Avoidable stock, resulting in healthy capacity utilization and low costs

Fulltime

Fulfilment Integration Specialist

We’re the team behind the scenes that make the IKEA products available to the ma...

Location

India , Bangalore

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

University degree (Logistics, Economics, Business Administration or related) or equivalent working experience in retail/home furnishing/supply chain/customer service
Possess good computer skills and high proficiency in Microsoft Office
Proven analytical and numeric skills with the ability to identify and address required actions
Have experience in problem-solving and process improvement
Good knowledge of IKEA processes (retail and/or logistics processes), tools and working methods leading to excellent operations
Understanding of customer’s needs, demands and expectations in the local market
Possessing knowledge and understanding of KPIs used for success measures for own function
Well versed with relevant IT systems/solutions/tools
Enjoy applying a tactical and operational approach for analyzing business opportunities from customer/market perspective and inspired by challenging situations
Enjoy providing service and support to managers, co-workers, and the organization in order to improve the business with focus on customer satisfaction

Job Responsibility

Take direct responsibility for a customer-centric and high performing operations within the Fulfilment function by leading, steering, planning, supporting, and following up the operations, the development of the organization as well as cost optimization opportunities
accountable for a strong collaboration and co creation with counterparts (commercial team and support functions), on both store/market area and country level
Contributing to the planning and execution of Commercial activation at the local and market level
Contributing to the execution of Operational Forecasting in the unit in co-operation with commercial partners, by proactively monitoring and highlighting deviations and securing high quality in the operational forecast
Secure correct stock accuracy in the unit by proactively monitoring and taking needed actions
Contributing to securing optimal Stock structure to reduce avoidable stock, resulting in healthy capacity utilization and low costs
Ensure that the goods flow process is executed according to standard operating procedures, including safety and quality measures
Collaborate with key stakeholders such as Service Fulfilment and CDC concerning the forward and reverse flow of goods, material handling, replenishment waste management, and handover of click and-collect orders
Work closely with the Shop commercial team to ensure that resources are secured to handle the volume as per the forecast and commercial calendar

Fulltime

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Fulfilment Integration Specialist

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