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At IKEA, Customer Fulfilment is a key part of making omnichannel retailing work. We are now looking for a Fulfilment Integration Manager to secure excellent availability, efficient operations and strong commercial execution for Prague Market. As Fulfilment Integration Manager, you will lead fulfilment integration in the units (both Černý Most and Zličín) by securing correct forecasting, range and stock management while developing a high-performing team. You will work closely with Fulfilment Operations, Supply Chain and commercial partners to turn business priorities into efficient, customer-focused execution.
Job Responsibility:
Lead and execute commercial activation, range changes and operational forecasting
Secure correct range management and stock accuracy
Proactively manage stock structure, reducing avoidable stock and securing healthy capacity utilisation at low cost
Lead and deliver cross-functional initiatives, ensuring clear planning, execution and follow-up
Drive continuous improvement using LEAN ways of working, focusing on flow, efficiency and waste reduction
Lead, coach and develop a high-performing Fulfilment Integration team
Build a strong performance culture through clear priorities, delegation, follow-up and feedback
Promote an inclusive, safe and engaging work environment
Requirements:
Relevant experience in fulfilment, logistics, supply chain or commercial operations
Project management experience, preferably in cross-functional environments
Experience working with LEAN principles and continuous improvement methods
Strong digital competencies, including effective use of data, systems and analytical tools
Proven ability to lead, inspire and engage others in a changing environment
Strong understanding of budgets, costs, key performance measurements and ability to steer business through data
Experience working through others: setting priorities, delegating responsibility and giving open feedback
Flexibility to ensure physical presence at different units on specific days while maintaining the ability to work remotely as needed
Fluent written and verbal English, local language (Czech/Slovak) knowledge is a big advantage