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As a Fulfilment Coordinator your responsibilities will include, but are not limited to: overseeing daily work, supporting the team with tasks like picking and packing, providing feedback, contributing to department goals, maintaining a safe workspace, and assisting with training.
Job Responsibility:
Oversee the daily work of the Fulfilment Operations team to ensure processes run safely and efficiently
Support the team with planning and completing tasks like picking, packing, unloading, loading, and replenishing, while promoting a customer first mindset
Provide performance feedback, identify improvement opportunities, and help maintain smooth, high quality operations
Contribute to achieving the goals of the Fulfilment Operations department
Maintain a clean, organised, and safe workspace, ensuring all safety and SOP requirements are followed
Assist with onboarding and on the job training to build team capability and support learning goals
Requirements:
Passionate about fulfilment operations and improving life at home for customers
Enjoy working in a team and motivating others, with experience supporting daily tasks, coordinating breaks, and delegating work
Strong focus on safety, actively identifying and removing hazards
Communicate clearly and work well with stakeholders at all levels to keep operations running smoothly
Detail oriented, taking care to complete tasks accurately and reliably
Motivated by continuous learning and always looking for ways to improve
Confident with computers and able to quickly learn relevant IKEA systems and tools
What we offer:
5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support