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Fulfilment Coordinator

https://www.ikea.com Logo

IKEA

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Location:
Australia, Slacks Creek

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

29.71 AUD / Hour

Job Description:

As a Fulfilment Operations Coordinator your responsibilities will include, but are not limited to: Coordinating and supervising the daily operations of the Fulfilment Operations team to secure efficient and safe fulfilment processes. Support the team both in planning/leading and performing tasks for major areas of responsibility, such as picking, packing, unloading, loading and replenishment of goods/orders within the agreed KPIs. Whilst fostering a customer-centric mindset. Providing feedback on team performance, analysing, and implementing effective solutions where needed, optimising commerciality, and securing excellence in operations. Contributing to the implementation and achievement of the Fulfilment Operations department goals. Maintain a clean, organised, and safe environment throughout your area of responsibility. Ensuring adherence and compliance of all safety requirements, Standard Operating Procedures (SOP), including securing a safe environment for customers and co-workers. Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department.

Job Responsibility:

  • Coordinating and supervising the daily operations of the Fulfilment Operations team to secure efficient and safe fulfilment processes
  • Support the team both in planning/leading and performing tasks for major areas of responsibility, such as picking, packing, unloading, loading and replenishment of goods/orders within the agreed KPIs. Whilst fostering a customer-centric mindset
  • Providing feedback on team performance, analysing, and implementing effective solutions where needed, optimising commerciality, and securing excellence in operations
  • Contributing to the implementation and achievement of the Fulfilment Operations department goals
  • Maintain a clean, organised, and safe environment throughout your area of responsibility. Ensuring adherence and compliance of all safety requirements, Standard Operating Procedures (SOP), including securing a safe environment for customers and co-workers
  • Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department

Requirements:

  • Demonstrated passion for fulfilment operations processes and people’s life at home
  • Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks
  • A strong advocate for a safe working environment, ensuring that hazards are identified and removed
  • Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations
  • A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function
  • Energised by continuous learning, with a renew & improve mindset
  • Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools
What we offer:
  • Above award rates and penalty rates (including Sunday and Public Holidays)
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
July 31, 2025

Expiration:
August 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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