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Fulfilment Co-worker

https://www.ikea.com Logo

IKEA

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Location:
Australia , Majura

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Category:

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Contract Type:
Employment contract

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Salary:

28.31 AUD / Hour

Job Description:

As a Fulfilment Co-worker your responsibilities will include, but are not limited to: Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs. Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails. Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers. Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues. Using different types of forklifts and machines to complete fulfilment operations tasks. Storing, retrieving, replenishment and internal transportation of stock within the warehouse. Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts.

Job Responsibility:

  • Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs
  • Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails
  • Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers
  • Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues
  • Using different types of forklifts and machines to complete fulfilment operations tasks
  • Storing, retrieving, replenishment and internal transportation of stock within the warehouse
  • Supporting the wider fulfilment operations team with tasks where required such as click and collect handouts

Requirements:

  • Forklift licence required
  • Experience driving high-reach forklifts highly regarded
  • Ability to work before store operating hours (Monday to Sunday 4:00am to 2:00pm)
  • Passion for optimising fulfilment operations, with an eye to detail
  • ‘Togetherness’ mindset
  • Ability to collaborate yet also be able to work independently
  • Energetic approach
  • Strong customer focus
  • Ability to prioritise tasks in a fast-paced environment
  • A safe mindset
  • Being comfortable with physical work and manual handling, including heavy, repetitive lifting

Nice to have:

Experience driving high-reach forklifts

What we offer:
  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • 24/7 access to Employee Assistance Program for health and wellbeing support

Additional Information:

Job Posted:
April 12, 2026

Expiration:
April 16, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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