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Fulfilment Co-worker

Australia, Slacks Creek Employment contract 28.31 AUD / Hour · Job Posted May 30, 2026
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Job Description

As a Fulfilment Co-worker your responsibilities will include, but are not limited to: Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs. Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers. Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues. Using different types of forklifts and machines to complete fulfilment operations tasks. Storing, retrieving, replenishment and internal transportation of stock within the warehouse. Supporting the wider fulfilment operations team with tasks where required.

Job Responsibility

  • Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs
  • Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers
  • Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues
  • Using different types of forklifts and machines to complete fulfilment operations tasks
  • Storing, retrieving, replenishment and internal transportation of stock within the warehouse
  • Supporting the wider fulfilment operations team with tasks where required.

Requirements

  • A passion for optimising supply chain and fulfilment operations
  • A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers
  • Ability to collaborate, yet also be able to work independently
  • An energetic approach as you will be on your feet all day
  • Strong customer focus, ensuring we keep the customer in mind no matter what we do
  • Ability to prioritise tasks in a fast-paced environment
  • A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.

What we offer

  • $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights)
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • Rosters published 4 weeks in advance
  • 15% Co-worker discount
  • Subsidised meals and complimentary drinks in our Co-worker restaurant
  • Free uniforms provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • 24/7 access to our Employee Assistance Program for health and wellbeing support

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