Fulfilment and Demand Planning Lead, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Fulfilment and Demand Planning Lead is responsible for workforce fulfilment activation across the Enterprise Talent organization. This strategic enablement role empowers business aligned talent teams to embed demand plans, internal and external talent intelligence through demand supply analytics and capability transformation.

Job Responsibility:

Design and continuously evolve a consistent workforce fulfilment framework including build, buy, bot, borrow decisions, timelines, milestones, data inputs and decision points
Ensure the framework integrates skills, levels, locations and candidate segmentation dimensions to inform talent strategies
Translate internal and external workforce analytics into advisory packs and talking points for HR and business teams to inform workforce design and decisions
Act as the central link between business aligned talent teams and COEs to ensure that workforce planning is an integrated and future ready process
Establish governance protocols that link hiring forecasts and capacity planning outputs and constraints ensuring alignment with business priorities and financial targets
Provide the broader talent organisation with data and frameworks to support effective capacity planning
Monitor hiring demand trends, forecast shifts in external versus internal fulfilment, provide signals on potential overspend or under utilisation
Embed cost conscious principles into the build buy bot model supporting better decision making.

Requirements:

Deep understanding of workforce fulfilment scenarios, demand supply modelling and capacity planning
Experience working with workforce data to identify trends, gaps and opportunities both internally and through market labour intelligence
Ability to lead scenario planning including different fulfilment choices and in close collaboration with Learning and Procurement teams
Experienced in building relevant and actionable frameworks for business aligned talent teams
Strong consulting skills with experience supporting distributed HR or talent teams through toolkits, training and strategic guidance
Proven ability to influence without direct ownership of execution, guiding others through structured methodologies and insight led engagement
Deep expertise in data analytics and use them to shape narrative, highlight risk and opportunity and shift business thinking
Strong stakeholder management and influencing skills across people, finance, strategy and business units
Ability to build alignment across functions to create a cohesive workforce fulfilment / planning ecosystem
Track record of setting clear goals, creating an environment where team members deliver at pace in a global setting
Experience in upskilling teams in consultative skills to operate as trusted advisors to the business
Ability to inspire influence and lead teams through organisational change
Create an environment where diverse perspectives, cultures, and working styles are valued and integrated into decision making
Use coaching and feedback to help team members build confidence, stretch their skills, and achieve career growth
Encourage cross-region / functional knowledge sharing, collaboration on enterprise initiatives, and removal of silos to maximise impact.

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
September 03, 2025

Expiration:
September 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Fulfilment and Demand Planning Lead

HSBC

Location:Hong Kong, Kowloon City

Category:Human Resources

Contract Type:Employment contract