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Formlabs GmbH Logo Formlabs GmbH · Logistics

Fulfillment Supervisor

United States, Millbury · Job Posted January 13, 2026
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Job Description

The Fulfillment Supervisor is a key role responsible for ensuring the fulfillment area operates with zero downtime and uninterrupted flow. This position supports the Production Manager and takes ownership of driving performance, maintaining safety, and optimizing team productivity. The ideal candidate leads by example, makes quick decisions to keep operations moving, and sets a high standard for efficiency and accountability.

Job Responsibility

  • Oversee all aspects of fulfillment processes, ensuring efficient workflow, adherence to schedules, and high-quality output
  • Actively support the Quality Control (QC) when needed
  • Ensure a safe, clean, and organized work environment at all times
  • Keep the fulfillment line running with zero downtime and no workflow interruptions
  • Learn and apply proper labeling practices and accuracy standards
  • Proactively shift team members as needed to eliminate bottlenecks or slowdowns
  • Monitor and address excessive cell phone usage, idle time, or distractions
  • Support inventory control processes and accuracy
  • Manage a small team of fulfillment specialists and work along with them

Requirements

  • High school diploma or equivalent required
  • Minimum 1 year of supervisor experience required
  • Bachelor's degree preferred
  • Strong attendance and reliability
  • Excellent communication skills, both verbal and written
  • Fast, practical problem-solving mindset under pressure
  • Self-motivated and able to work independently
  • Confident leadership with a hands-on approach
  • Highly organized, with strong time and task management

What we offer

  • Medical, Dental, Vision
  • 3% match of yearly salary for 401(k)
  • EAP Program
  • In-office catering 3x per week
  • 120 hours of PTO per year
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