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Fulfillment Strategy and Ops Associate

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Formlabs GmbH

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Location:
United States , Somerville

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

75000.00 - 115000.00 USD / Year
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Job Description:

Your role will be to support our fulfillment arm, ensuring a positive customer order fulfillment process.

Job Responsibility:

  • Draft, refine, and maintain clear SOPs and playbooks that can be seamlessly rolled out across global markets
  • Build, monitor, and maintain weekly and monthly performance dashboards tracking key logistics metrics
  • Assist in inventory management, cycle counting, and inventory accuracy efforts
  • Support our customer teams to provide best in class service
  • Provide support for local and international shipping
  • Assist in creation of system records for inbound and outbound shipments

Requirements:

  • Can get things done in a cross-functional team environment
  • Flexibility to work outside of office hours from time to time due to the global nature of the company
  • Can create a positive customer experience while maintaining efficiency
  • Have strong organizational skills and an eye for detail
  • Are comfortable multitasking and managing competing priorities

Nice to have:

  • Familiarity with Domestic freight shipping
  • Additional language skills are always a plus!
  • 3D printing industry experience
  • Are familiar with ERP/Order Management Systems (e.g. NetSuite)
  • Have familiarity with Google Suite
What we offer:
  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • 401K matching and access to financial advisors
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan – Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • unlimited 3D prints

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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