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Fulfillment Specialist (Tier II)

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Robert Half

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Location:
United States , Rochester

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

The role involves working in the payroll services industry, with a primary focus on assembling payroll packages and ensuring their secure and timely delivery to clients. Robert Half provides access to top jobs, competitive compensation, and benefits.

Job Responsibility:

  • Assembling payroll packages according to client specifications
  • Ensuring quality and timely completion of payroll packages
  • Complying with security and audit procedures to safeguard client information
  • Recording and escalating issues to prevent missing or incorrect output
  • Maintaining the readiness of distribution equipment through regular cleaning and user maintenance
  • Preparing packaging supplies to maintain production readiness
  • Processing customer credit applications with accuracy and efficiency
  • Maintaining accurate customer credit records
  • Monitoring customer accounts and taking appropriate action when necessary
  • Resolving customer inquiries promptly and professionally.

Requirements:

  • Demonstrated proficiency in payroll procedures and policies
  • Strong understanding of quality assurance in payroll services
  • Familiarity with 'About Time' software or similar time-tracking systems
  • Proven experience in a production environment, preferably within payroll services
  • Knowledge of security measures and protocols relevant to payroll processing
  • Excellent correspondence skills, both written and verbal
  • Ability to handle confirmations and missing invoices with accuracy
  • Advanced computer skills, including proficiency in Office Suite and payroll software
  • Experience with packaging components of payroll services
  • Ability to create and follow audit plans
  • Familiarity with the use of checklists to ensure thoroughness in tasks
  • Ability to multitask effectively, prioritizing tasks based on urgency and importance.
What we offer:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Free online training.

Additional Information:

Job Posted:
March 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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