Fulfillment Center People Operations Coordinator Jobs

Babylist

Location:
United States, Commercial Point, OH

Category:
Human Resources

Contract Type:
Not provided

Salary:

35.00 USD / Hour

Save Job

Apply Position

Job Description:

The Fulfillment Center People Operations Coordinator is a critical team member responsible for ensuring smooth and efficient HR operations in our warehouse. This role blends administrative precision with people-first support to maintain compliance, enhance the employee experience, and keep the People Ops team running like a well-oiled machine. From onboarding new hires to managing employee data and communications, this position ensures everything is organized, accurate, and employee-focused.

Job Responsibility:

Prepare onboarding: Launch system packets, send welcome emails, facilitate Day 1 orientation, and ensure smooth pre-hire and new-hire experiences
coordinate with IT and staffing agencies as needed
Support employee lifecycle: Manage processes from onboarding and orientations to promotions, pay changes, separations, and offboarding
Serve employees: Act as the first point of contact for employee questions, providing timely, bilingual (English/Spanish) support on benefits, systems, policies, and other people-related questions, escalating when needed
Manage helpdesk: Oversee service tickets, troubleshooting, garnishments, canned responses, and process improvements
Launch communications: Manage employee updates and newsletters via the Community platform
Coordinate experiences: Plan celebrations, distribute swag, and update bulletin boards to strengthen employee engagement
Partner with vendors: Work with Marketplace, Cintas, and other vendors to support operational needs as needed
Distribute resources: Print and share welcome packets, benefit flyers, and employee materials
Audit data: Ensure accuracy and integrity of employee records across systems with monthly data checks
Support transactions: Manage background checks, conversions, promotions, manager changes, transfers, and tenure-based pay increases
Prepare paperwork: Handle documentation for promotions, pay changes, separations, and onboarding/offboarding processes
maintain personnel files
Maintain systems: Configure platforms for performance review cycles and keep HR dashboards current (onboarding, offboarding, immigration, people changes)
Audit staffing: Conduct weekly reviews of agency rosters and attendance logs, ensuring PTO alignment
Administer compliance: Oversee I-9 forms, E-Verify cases, and EAD tracking
Support training: Manage rosters for benefits and anti-harassment training, providing backup as needed
Handle administration: Complete employment verifications, compliance paperwork, filing, and visitor management
Troubleshoot issues: Identify and resolve problems as they arise, escalating or optimizing processes where needed
Drive improvements: Seek opportunities to increase efficiency and employee satisfaction across People Ops
Maintain SOPs: Keep workflows, SOPs, and resource materials up to date for consistency and accuracy

Requirements:

Flexible and Adaptable: Open to occasionally coming in on other shifts as needed and comfortable navigating periods of undefined processes
Detail-Oriented: Exceptional attention to detail to maintain accurate employee data and documentation
Organized: Fail-proof organizational system and can manage multiple tasks simultaneously
Tech-Savvy: Comfortable using and learning HR systems and tools, and troubleshooting technical issues
Proficient in HRIS systems (Paylocity a plus), Google Drive, and office technology
Resourceful: Have a “figure it out” mindset
Feedback-Driven: Open to giving and receiving feedback
Discrete: Handle sensitive employee data with the utmost confidentiality
HR Expertise: 2–5 years of administrative HR experience
Solid understanding of compliance requirements (such as I-9s, E-Verify, and EAD tracking), basic OH and federal labor laws, and how employer benefit plans work
Provide back-up support to the Office Manager on vendor coordination, facilities, and supply management when needed
AI Forward: Comfortable and enthusiastic about working in an AI-forward environment where AI tools are part of daily operations

What we offer:

Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Competitive salary with equity and bonus opportunities

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Fulfillment Center People Operations Coordinator