Fulfillment Agent Job at Spectos GmbH (Birmingham)

Marketing executive

The UKEC Marketing Executive is to provide all-round support to the Marketing an...

Location

United Kingdom , Manchester

Salary:

26000.00 GBP / Year

United Kingdom Education Centre

Expiration Date

Until further notice

Requirements

At least 1.5-2 years of relevant work experience
Excellent written and verbal communication skills in both Mandarin and English
Strong attention to detail and logical-minded
Ability to multitask effectively
Has a very strong goal orientation
Ability to make fair and neutral judgments
Responsible, willing to learn, and self-motivated
Permission to work in the UK

Job Responsibility

Assist the Marketing and Channel Development Manager in developing new multi-channel marketing projects and campaign
Organize offline or online live events to attract target customers
Understand the characteristics of each consultant in the branch and allocate leads reasonably to increase contract signings and enrolment rates
Provide timely and efficient assistance in preparing various materials required by sub-agents
Assist the line manager in managing the sub-agent
Fulfil the various needs of partner universities and assist the line manager in maintaining strong collaborative relationships with the universities
Promote UKEC through various channels to increase market influence and share
Possess market sensitivity, understand the habits and trends of the target customers, and maximize the attraction of the target customers
Coordinate marketing requests from different departments/branches/sub-agents
Research and analysing market trends by conducting customer research, market/industry research, media research, etc

Fulltime

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Minimum of 2+ years experience preferably in the BPO industry or in the same capacity with excellent experience in people and client management
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Excellent communication and leadership skills
Organizational and time-management skills
Excellent decision-making skills
Must be amenable to work at IT Park, Cebu
Must be amenable to work on graveyard and shifting schedules

Job Responsibility

Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance. Performs administrative duties for the team (i.e. payroll templates)
Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company
Direct line management for Helpware with a size of 10-15 agents
Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
Regularly review and analyze performance to drive effectiveness and address areas for opportunities
Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets
Must have excellent time management skills

Fulltime

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Minimum of 2+ years experience preferably in the BPO industry or in the same capacity with excellent experience in people and client management
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Excellent communication and leadership skills
Organizational and time-management skills
Excellent decision-making skills
Must be amenable to work on graveyard and shifting schedules

Job Responsibility

Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance
Performs administrative duties for the team (i.e. payroll templates)
Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company
Direct line management for Helpware with a size of 10-15 agents
Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
Regularly review and analyze performance to drive effectiveness and address areas for opportunities
Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets

Fulltime

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Direct line management for Helpware with a size of 10-15 agents
Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
Regularly review and analyze performance to drive effectiveness and address areas for opportunities
Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets
Must have excellent time management skills
Quick to adapt to a fast pace environment while working to learn quickly how to manage multiple tasks
Must have excellent project management skills and client management

Job Responsibility

Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance. Performs administrative duties for the team (i.e. payroll templates)
Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company

Fulltime

GenAI Technical Lead

This is an exciting opportunity for an experienced engineer to work within the G...

Location

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Development using Python, JavaScript libraries and frameworks (Next.js and React preferred)
Development of serverless or backend applications (Node.js, Python etc)
API/MCP knowledge and related security principles
Understanding of RAG processes and technologies (Vector, Graph, DocDB)
Strong knowledge of SDLC and CI/CD
Strong knowledge and understanding of GenAI technologies
Passion for GenAI

Job Responsibility

Mentor and help junior members level up
Keep up to date with GenAI technologies
Develop backend services, using Python, node, flask or Django
Develop modern responsive multi device applications, using modern dev languages and technologies
Build and design Infrastructures, creating services for POCs or pre-production
Support and consult with technical teams within Admiral operating companies and their departments
Adhere to Admiral security standards and responsible AI principles
Share knowledge by pair programming, show and tell sessions
Contribute actively to technology research by creating material or experiments to test disruptive technologies, new GenAI models, tuning or agentic techniques
Work in concert with team Business Analysts to ensure measurable and fulfil team OKRs

What we offer

33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Guest Experience Specialist

Villatel is hiring individuals passionate about hospitality and providing except...

Location

United States , Orlando

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate or bachelor’s degree in hospitality management, business administration, or related field preferred
A genuine passion for hospitality and a dedication to exceeding guest expectations
Previous experience in a customer service or hospitality role
Excellent verbal and written communication skills
Strong problem-solving skills
Ability to work collaboratively with colleagues and departments
Meticulous attention to detail
Willingness to work variable hours, including evenings, weekends, and holidays

Job Responsibility

Assist with check-in and check-out procedures and provide information about resort amenities and services
Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation
Address guest inquiries, requests, and concerns promptly and courteously
Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience
Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation
Solicit feedback from guests regarding their stay and relay information to management
Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining records of guest interactions

What we offer

Villatel health & welfare benefits
optional ancillary benefits
Team Member Discount Program
Referral Program
strong company culture

Fulltime

Assistant Director-Security & Safety

Assists with the direction and management of the Security&Safety Services functi...

Location

United States , New York

Salary:

90000.00 - 122000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's Degree in a related field or equivalent experience
5 years Safety and Security Administration, knowledgeable of NFPA Regulations, OSHA standards
Valid driver's license and a satisfactory driving record
Must be CPR/AED certified or capable of getting certified within 90 days of employment
Must be registered in accordance with state law (timeframe / requirements vary by state)

Job Responsibility

Assists with the direction and management of the Security&Safety Services function
Participates in meetings with customers (Planning Meetings) to proactively sell Special Event Security to Meeting Planners and recommends additional Security and Hotel services
Coordinates VIP and Dignitary visits, liaises with Government agencies and Group Corporate Security as appropriate
Monitors the activities of Vendors and Outside Companies operating within the facility to ensure guest safety and asset protection
Participates in meetings with customers (planning meetings) to proactively sell special event security to meeting planners and recommends additional Security and Hotel services
Inspects location-provided security services and interacts with on-site meeting planners to promote satisfaction and the safe enjoyment of the facility
Assists in the development of loss prevention / safety programs by analyzing available data and keeps management advised on preventive measures needing implementation and makes recommendations
Determines the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
Assists with the preparation and implementation of departmental budget and cost controls
Develops and maintains programs that reduce location losses and aids in creating new procedures that physically secure the property and its assets

Fulltime

HR Operations Support Analyst

HR Connect NAM Inquiry Management Specialist is an entry-level position responsi...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Previous relevant experience preferred
Proficient in Microsoft Office
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills
Intermediate / High English level (writing and spoken)
Experience in customer service
Knowledge in Workday (desirable)
Knowledge in HR

Job Responsibility

Support case inquiry management team with case, live agent support and phone (Contact Center)
Serves as the instructor to our customer on the systems and self service options available for employees and managers
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Best-in-class benefits
Equal opportunity employer

Fulltime

Fulfillment Agent

Spectos GmbH

Location:
United Kingdom , Birmingham

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 12, 2025

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