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We're looking for a Fuel Coordinator to join our Fuels team on a fixed term contract for 12 months. You’ll play a key role in supporting our members with fuel procurement, market insights, fuel card management and outstanding day-to-day service.
Job Responsibility
Being the first point of contact for fuel enquiries and orders
Managing fuel order confirmations and the fuel inbox
Supporting fuel procurement activities and identifying growth opportunities
Building strong relationships with members and suppliers
Monitoring fuel markets and communicating key updates to members
Supporting fuel card administration and tank monitoring processes
Contributing to sales campaigns, newsletters, and member communications
Working collaboratively across teams to deliver an exceptional customer experience
Requirements
Customer-focused and passionate about service excellence with previous experience working in a busy, customer service environment
An excellent communicator, both written and verbal
Highly organised with strong administrative skills
Strong IT skills, comfortable working with data and Microsoft Office applications
Proactive, adaptable, and eager to learn
Able to manage multiple priorities in a busy environment, with an excellent attention to detail
Confident working independently and as part of a team
What we offer
8% employer pension contribution
26 days holiday per annum, plus bank holidays, rising with each year's service by an additional day, up to 4 extra days
Have your birthday off as an extra days holiday, if it falls on your working day
Free lunch daily from our onsite Café
AF Membership (giving discounts at hundreds of retailers and suppliers)
Life assurance (2 x salary)
Private Health Insurance (available as an optional employee‑paid benefit)