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FRT Legal Clerk

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Winn Group

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Location:
United Kingdom , Newcastle

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Category:
Legal

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Contract Type:
Not provided

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Salary:

27000.00 - 30000.00 GBP / Year
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Job Description:

Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a detail oriented and highly organised individual to join our First Response Team as a Legal Clerk. In this role, you’ll play a key part in driving the efficient progression of claims, including those within the OIC portal, to ensure effective recovery across all heads of claim.

Job Responsibility:

  • Accept and make ad hoc telephone enquiries from/to clients, stakeholders and third parties with regard to cases
  • Ensure that all claims are handled efficiently and in the correct technical manner, settling them in line with policy cover and legal liability
  • Build a positive relationship with each client whilst processing the claim, helping to manage their expectations and deliver the right outcome
  • Ensure accuracy in all aspects of case handling, including, but not limited to: hire reviews, engineer reports, storage instructions, impecuniosity pre-checks, open banking signup, logging supporting evidence and handling claims under the Civil Procedure Rules and Legislation
  • Monitor provision of hire vehicles to ensure the hire system works effectively and hire duration is constructive
  • Negotiate to control costs, adhering to deadlines and time constraints
  • Prepare cases thoroughly, making appropriate arguments in relation to recovery, ensuring we obtain evidence in support of impecuniosity, and/or client losses (where applicable)

Requirements:

  • Attention to detail and accuracy
  • Time management and organisation skills
  • Proactive approach to work
  • Experience of working towards deadlines and performance objectives
  • Ability to work towards shared goals and objectives
  • Experience of demonstrating effective teamworking within a commercial environment
  • Cooperative and flexible approach
What we offer:
  • 25 days holiday plus bank holidays
  • Additional birthday holiday
  • Options to buy or sell holidays
  • Funded learning initiatives
  • SQE Apprenticeships
  • Training Contracts
  • Flexible working hours
  • On-site parking
  • Corporate Metro Scheme
  • Bike to Work Scheme
  • Virtual GP
  • Bereavement Support
  • Discounted Health Checks
  • Annual Flu Jab
  • Free Eye Tests
  • Christmas party
  • Annual Awards Night
  • Various fundraising and social events

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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