Frontline Clinic Supervisor – Ophthalmology

• Supervises support staff and oversees clinical administrative operations
• Plans, prioritizes, and delegates work
• Monitors performance and provides feedback
• Implements and maintains office systems, policies, and procedures
• Trains new staff and communicates updates to hospital and departmental policies
• Monitors clinic activity to support a positive patient experience
• Assists staff with customer service and scheduling issues
• Addresses patient concerns and escalated service needs
• Manages electronic and paper records, including sensitive administrative, financial, and employee data
• Oversees data entry, ensures accuracy, and generates reports
• Recommends and implements system improvements
• Serves as clinical floor Super User and participates in Joint Commission/Environment of Care rounds
• Collects and analyzes data
• Prepares spreadsheets, charts, and summaries for supervisor review
• Performs related administrative tasks as needed
• Oversees daily department operations, including payroll and compliance reporting
• Tracks personnel actions and initiates required forms and documentation
• Routes and monitors administrative forms, including purchase orders and payments
• Manages supply inventory and computer equipment
• Purchases standard items and coordinates repairs within budget
• Recommends non-routine purchases and liaises with support departments to ensure service needs are met

• Associate's degree required
• Two years of related work experience required
• Additional years of related work experience may substitute for education requirement

Bachelor's degree preferred

• flexible schedules
• affordable health, vision and dental insurance
• childcare and student loan subsidies
• generous levels of time off
• 403(b) Retirement Savings plan
• Pension
• Tuition and certain License and Certification Reimbursement
• cell phone plan discounts
• discounted rates on T-passes