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As a Forward Deployed AI Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows.
Job Responsibility
Customer Integration & Deployment
AI Agent Development
Prompt Engineering & Optimization
Technical Leadership & Collaboration
Problem Solving & Innovation
Requirements
4+ years of software engineering experience with strong fundamentals in data structures, algorithms, and system design
Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
Nice to have
Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures
Experience building and deploying AI agents or autonomous systems in production
Knowledge of vector databases and semantic search systems
Contributions to open-source AI/ML projects
Experience with containerization (Docker, Kubernetes) and CI/CD pipelines
Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools
Previous work in a devops, platform, or infra role
Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA)
Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role
Domain expertise in verticals like finance, healthcare, government, or manufacturing
Experience with technical enablement or teaching programs