Front Services (Bell, Valet & Shuttle) Attendant

• Valet Services: Greet guests upon arrival with a warm, welcoming smile and offer assistance with valet parking
• Provide timely and courteous car valet services to guests upon arrival and departure
• Ensure the secure handling and storage of vehicles
• Maintain a prompt, efficient, and accurate retrieval system for guest vehicles
• Bell Services: Greet guests warmly and assist with luggage, including delivery to and retrieval from guest rooms
• Offer orientation information about the resort, amenities, and services available in the hotel
• Assist with dry cleaning requests, group room drops, and deliveries promptly
• Respond to guest inquiries and requests promptly
• Transportation Duties: Coordinate and provide transportation services for guests as required
• Ensure the vehicle’s cleanliness and maintenance
• Conduct regular inspections on company vehicles before and after runs
• General Duties: Maintain a thorough knowledge of hotel services, room locations, amenities, outlet hours of operations, and surrounding areas
• Handle guest belongings with utmost care and security
• Collaborate with the front office and other hotel departments
• Follow all hotel safety and security policies and procedures
• Participate in training and development sessions
• Perform other duties as assigned

• Must be 21 years old
• Valid Driver's license in possession always, while on-duty
• Motor Vehicle Record check required
• Previous experience in a similar role in the hospitality industry preferred
• Physical ability to lift and carry heavy items and stand for extended periods
• Must be able to drive automatic, standard vehicles, and electric vehicles
• Ability to work varied shifts, including weekends and holidays
• Ability to work in all weather conditions
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to function well under pressure, manage multiple priorities, and meet established waiting times
• Must possess mature personal discretion and sound judgment
• Professional appearance and demeanor
• Have high sense of integrity and accountability

Experience with Forbes Star, AAA, and Four Diamond standard a plus

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities